Solved

Certificate error on web server on IIS 7.5

Posted on 2012-04-02
13
1,339 Views
Last Modified: 2013-05-18
Hello experts.
I installed new certificate (from Verisign) on my two servers.
Now they works, but  https://ssl-tools.verisign.com/#certChecker  shows some errors.


Certificate Chain Information
Could not determine the primary certificate for the Web server.

Server Name: online2.ameriabank.am
was checked using port number 443
The certificate installation checker connected to the Web server and read its certificates, but could not determine which is the primary certificate for the Web server. Make sure that the domain name entered above matches the common name of the certificate installed on the Web server.

""
please assist what can I do?
0
Comment
Question by:ameriaadmin
  • 7
  • 6
13 Comments
 
LVL 6

Expert Comment

by:emadallan
ID: 37796211
you shoud add the verisign cert to your trusted root certificate on both servers
0
 

Author Comment

by:ameriaadmin
ID: 37796229
I have don it, the sites work properly, but   https://ssl-tools.verisign.com/#certChecker shows error.
my sites are
online.ameriabank.am
online2.ameriabank.am
0
 
LVL 6

Expert Comment

by:emadallan
ID: 37796256
could you tell me the error message?
0
Salesforce Made Easy to Use

On-screen guidance at the moment of need enables you & your employees to focus on the core, you can now boost your adoption rates swiftly and simply with one easy tool.

 

Author Comment

by:ameriaadmin
ID: 37796273
I have post it.
<<<
online.ameriabank.am was checked using port number 443
The certificate installation checker connected to the Web server and read its certificates, but could not determine which is the primary certificate for the Web server. Make sure that the domain name entered above matches the common name of the certificate installed on the Web server.
>>>

you can check it by   https://ssl-tools.verisign.com/#certChecker   for onlin.ameriabank.am and online2.ameriabank.am
0
 
LVL 6

Expert Comment

by:emadallan
ID: 37796371
ok, the problem is due to intermediate certificate called: (VeriSign Class 3 Public Primary Certification Authority - G5) of virisign which is not trusted by verisign, so the solution is replace it in your browser.
please go to :
https://www.verisign.com/support/verisign-intermediate-ca/secure-site-pro-intermediate/index.html
then follow the instructions here:
https://knowledge.verisign.com/support/ssl-certificates-support/index?page=content&actp=CROSSLINK&id=SO18688
0
 

Author Comment

by:ameriaadmin
ID: 37800248
and what to do in server side?
0
 

Author Comment

by:ameriaadmin
ID: 37800286
I have replaced VeriSign Class 3 Public Primary Certification Authority - G5, by the new one, but I get same error.
0
 
LVL 6

Expert Comment

by:emadallan
ID: 37800302
it's browser side, because your problem is that the intermediate cert in the chain is not trusted, contact the virisign and tell them to include the updated intermediate cert in your cert then import it to your two servers.
0
 
LVL 6

Expert Comment

by:emadallan
ID: 37800328
one thing to mention is: To get browsers to trust the root CA, and intermedite ca the user must install the certificate in the browser's authorities store. so try to install the updated intermedite CA in the IE througn internet options-- import
0
 

Author Comment

by:ameriaadmin
ID: 37800435
do you see the errors from https://ssl-tools.verisign.com/#certChecker for online.ameriabank.am and online2.ameriabank.am ?
0
 
LVL 6

Accepted Solution

by:
emadallan earned 500 total points
ID: 37800532
no, but i just did! i see that now we have two problems:
the first that we talked before
the second is online2.ameriabank.am is not included in you cert as a common name,  why? because Typically a standard secure server SSL Certificate is issued to a single Fully Qualified Domain Name only, which is online.ameriabank.am to which it has been issued. so online2.ameriabank.am is not included.
the solution is to obtain the Wildcard SSL which easily get around this restriction by receiving a Wildcard SSL Certificate issued to *.ameriabank.am. The * character replaces a "fixed" sub-domain with a "variable" one.
0
 

Author Comment

by:ameriaadmin
ID: 37800717
we already obtained SSL Certificate for online and onlin2 you can see it by opening onlin.ameriabank.am and online2.ameriabank.am
0
 

Author Closing Comment

by:ameriaadmin
ID: 39177163
no, but i just did! i see that now we have two problems:
the first that we talked before
the second is online2.ameriabank.am is not included in you cert as a common name,  why? because Typically a standard secure server SSL Certificate is issued to a single Fully Qualified Domain Name only, which is online.ameriabank.am to which it has been issued. so online2.ameriabank.am is not included.
the solution is to obtain the Wildcard SSL which easily get around this restriction by receiving a Wildcard SSL Certificate issued to *.ameriabank.am. The * character replaces a "fixed" sub-domain with a "variable" one.
0

Featured Post

Salesforce Made Easy to Use

On-screen guidance at the moment of need enables you & your employees to focus on the core, you can now boost your adoption rates swiftly and simply with one easy tool.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
MS Project Critical Path 4 109
Defining contents of Combo box 4 72
URL to download Windows 10 Home 2 160
HxTsr.exe consuming resources 2 525
The password reset disk is often mentioned as the best solution to deal with the lost Windows password problem. In Windows 2008, 7, Vista and XP, a password reset disk can be easily created. But besides Windows 7/Vista/XP, Windows Server 2008 and ot…
This collection of functions covers all the normal rounding methods of just about any numeric value.
The view will learn how to download and install SIMTOOLS and FORMLIST into Excel, how to use SIMTOOLS to generate a Monte Carlo simulation of 30 sales calls, and how to calculate the conditional probability based on the results of the Monte Carlo …
The viewer will learn how to create a normally distributed random variable in Excel, use a normal distribution to simulate the return on an investment over a period of years, Create a Monte Carlo simulation using a normal random variable, and calcul…

827 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question