Solved

Invalid SAS address message on Power Edge T410

Posted on 2012-04-02
6
2,585 Views
Last Modified: 2016-11-23
Picked up a Dell T410 server to move to another office.  On boot I get a message "Invalid SAS address present in MFC data.  Please program valid SAS address and restart your system.

I try using Ctrl R to get in the controller but no go.  I am unfamiliar with the LSA perc 6 board.  What to do next??
0
Comment
Question by:jc4257
6 Comments
 
LVL 17

Expert Comment

by:Anuroopsundd
ID: 37796557
Seems your controller card has got loosed. can you remove and put it back.
0
 

Author Comment

by:jc4257
ID: 37796668
Did that first thing.  No joy.  I'll stick it in a different slot and see what happens  Could it be that the battery is dead??
0
 
LVL 33

Accepted Solution

by:
PowerEdgeTech earned 500 total points
ID: 37796920
No, the battery will only affect the onboard write cache; it the battery died, then the PERC would simply turn off the write cache and warn you about it.

Chances are your controller is bad.  Swap the board between slots 4 and 5, but if no change, then your controller needs replacing.
0
Create the perfect environment for any meeting

You might have a modern environment with all sorts of high-tech equipment, but what makes it worthwhile is how you seamlessly bring together the presentation with audio, video and lighting. The ATEN Control System provides integrated control and system automation.

 
LVL 17

Expert Comment

by:Anuroopsundd
ID: 37797008
if changing the slot does not work you can try upgrading the firmware else your card may be faulty.
0
 
LVL 55

Expert Comment

by:andyalder
ID: 37797036
Hmm,
ftp://download.intel.com/support/motherboards/server/sb/e64400001_rs2wc080_tps_10.pdf suggests to me that you need to phone Dell or LSI.

"Additional information about MFC definitions and default settings is available upon request."
0
 

Author Closing Comment

by:jc4257
ID: 37801269
Talked to Dell Tech Support.  They had me pull the power to each drive in turn and restart after each.  Had no effect and therefore the controller is bad and another is on the way.  Thank you all who tried to help.  EE is a great resource
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
need help to install vb6.0 7 86
Get Dell Service Tags for AD Computer OU Script? 4 36
hooking up vga to usb monitor 14 36
UEFI Basics 4 22
The 6120xp switches seem to have a bug when you create a fiber port channel when you have a UCS fabric interconnects talking to them.  If you follow the Cisco guide for the UCS, the FC Port channel will never come up and it will say that there are n…
Moving your enterprise fax infrastructure from in-house fax machines and servers to the cloud makes sense — from both an efficiency and productivity standpoint. But does migrating to a cloud fax solution mean you will no longer be able to send or re…
I've attached the XLSM Excel spreadsheet I used in the video and also text files containing the macros used below. https://filedb.experts-exchange.com/incoming/2017/03_w12/1151775/Permutations.txt https://filedb.experts-exchange.com/incoming/201…

680 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question