Solved

Laptop

Posted on 2012-04-02
7
214 Views
Last Modified: 2012-08-13
HP Mini 110 Otherwise functioning normally, but the display has shrunk in size, shifted to the upper left leaving a wide black space on the right and below. Worst of all the display has split vertically, where the top of the viewable display appears duplicated below the black bar at the base of the full viewable window. Even the mouse pointer gets duplicated in the portion of the frame below when you move to the top of the main viewable window.
0
Comment
Question by:TechGSC
7 Comments
 
LVL 16

Expert Comment

by:l33tf0b
ID: 37796798
To help diagnose if it's a hardware issue or possible video issue, can you hook up an external monitor?
Please report back with your findings.  I would also run a diagnostics test if you have an onboard diag or use the HP Boot CD to diagnose.

What happens when you change the resolution on the machine?  Does it look fine when booting into the BIOS?>
0
 
LVL 3

Expert Comment

by:clinker83
ID: 37796885
Try reinstalling display drivers for your graphics card.

Go into Device Manager (Right-Click Computer and should be link or tab for device manager in next window). Delete whatever driver is listed under display or graphics and restart the laptop. Windows should pick them up and install them again.

Did you install any new software hardware that caused this problem?
0
 
LVL 69

Expert Comment

by:Callandor
ID: 37798213
Is the desktop resolution set to match the display resolution?  Do you have any display utilities running in the background?
0
Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

 

Author Comment

by:TechGSC
ID: 37802060
uninstalled /reinstalled drivers  results are the same , no display utilities  running in the background, shows properly with external monitor connected. I beginning to think that problem is lcd display itself. Verification pls
0
 
LVL 69

Accepted Solution

by:
Callandor earned 500 total points
ID: 37804082
That is a possibility - if the external monitor looks ok, the video card is working, but the connection to the LCD or the LCD electronics are no good.
0
 
LVL 3

Expert Comment

by:clinker83
ID: 37805393
Try going to display in control panel and setting up to use the computer display only, ie no settings for external monitor. Perhaps the computer is trying to replicate screen to external monitor and for some reason the drivers are going haywire.
0
 
LVL 69

Expert Comment

by:Callandor
ID: 37807542
The same driver is used for the external display as the built-in screen - it's not going to do something different on each.
0

Featured Post

Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Introduction: I have always been fascinated by wireless technology ranging from Infrared to Wimax. Bluetooth comes next to Infrared (in terms of distance of operation) and is commonly used in gadgets like Cellphones, PDAs and Computers for the ex…
Sometimes a user will call me frantically, explaining that something has gone wrong and they have tried everything (read - they have messed it up more and now need someone to clean up) and it still does no good, can I help them?!  Usually the standa…
This Micro Tutorial will give you a basic overview how to record your screen with Microsoft Expression Encoder. This program is still free and open for the public to download. This will be demonstrated using Microsoft Expression Encoder 4.

825 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question