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HP DL 180 G6 Server

Posted on 2012-04-02
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Last Modified: 2012-04-09
Hi Guys

Recently rebuilt an HP DL80 G6 Server, { BIOS fully updated to latest version } was running fine after migrating SBS2003 to SBS2011.
What was happening on a daily basis since last Wednesday 28-03-2012 is the server started auto restarting itself.
I was onsite yesterday completing the migration when the server came to a halt and gave a BSOD saying that there is a hardware fault.
What i did pick up is that there was a nic update on the night of the 28th and since then the server restarted. I rolled back the driver and since then all has been fine { for now }....
I then decided to run the HPSUM which updated quite a few driver | software related issues.
After restarting the server though, the fans are running at top speed and making a noise.
Please confirm what is the fastest and best solution around this.......
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Question by:aNaLyz3R
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Expert Comment

by:andyalder
ID: 37797404
Have you checked in BIOS whether the cooling option was changed? I remember updating a DL380 remotely and next morning the customer complained it was loud and I had to get them to change the BIOS setting from "optimum cooling" which was the new default noisy setting.
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Author Comment

by:aNaLyz3R
ID: 37799337
The DL180 G6 doesnt have that option in the BIOS.
What i have picked up is that after trying to flash the BIOS with an older version that doesnt even work.
It's as though the BIOS is "locked".
The other error that we get now when the server restarts at POST level is :
601- ERROR BMC cant read

So we don't know what to do from here.
Guess we have to call HP in and see what they say....
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Expert Comment

by:andyalder
ID: 37799809
BMC can't read (something) is probably why th fans are on full, think it's a replacenment motherboard time.
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Author Comment

by:aNaLyz3R
ID: 37800154
This is a new server 2 weeks old, since a software update this has started, does it warrant a replacement?
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Expert Comment

by:andyalder
ID: 37800241
Unless HP have another way to get rid of the 601 error then I would think a new motherboard is needed, the baseboard management controller is rather important since it reads all the sensors.
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Author Comment

by:aNaLyz3R
ID: 37804709
Thanks, we're logging a call with HP and i'll post what the final outcome is on this issue in detail...
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Accepted Solution

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aNaLyz3R earned 0 total points
ID: 37809435
Ok, found the solution to this problem:

What caused the problem is that when we initially ran the HPSUM it updated the iLO device on the Motherboard. Our server however doesnt have an iLO card installed so to my understanding, after the update, BMC was registering an error that iLO maybe wasnt functioning correctly......

When booting up { POST } we kept on getting the Error 601 BMC Could not read Error press F1 to continue.

We ran the latest iLO firmware ROM Patch that we downloaded off the HP website.
Problem resolved, the fans stopped spinning at high speed and the issue has been resolved.
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Author Closing Comment

by:aNaLyz3R
ID: 37822802
Solution worked 100% for our issue
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