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  • Status: Solved
  • Priority: Medium
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MS Outlook 2007

I have a customer that is having an issue with his inbox search tool in outlook 07. Apparently, when he search for messages in his inbox it comes back w/ no results or it will only give him the sent or deleted items. He did confirmed that the emails areare in his inbox. So far, I've tried uninstalling and re-installing MS Office. Any suggestions?
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CompassPSG
Asked:
CompassPSG
1 Solution
 
bigeven2002Commented:
Hello,

Is the user on Vista or 7?  Or on XP with Windows Search 4.0?  Any case, seems like the instant search has gotten messed up and needs to be cleared.  This link should be of help:

http://office.microsoft.com/en-us/outlook-help/instant-search-is-not-finding-items-HA010198085.aspx
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CompassPSGAuthor Commented:
Thank you for your support
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