We have a customer that has 3 of our programs on 1 computer, all of which use Crystal Reports. We recently updated 1 of the programs, and after it was reinstalled, Crystal Reports stopped working on all 3 programs.
What's happening is the program appears to just stop responding when calling the report. No error messages or anything.
We also sent an install package for Crystal Reports Redistributable 2008 and the customer tried reinstalling and repairing. That didn't seem to help.
The programs were all written in VB.NET 2008.
The database that is queried for the reports is in SQL 2008.
Crystal Reports version 10.5 runtime.