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We used to use two versions of Crystal Reports on the same computer. &nbsp;The only way we could get it to work was to install the oldest version first, or re-install and then install the newer version.
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We used to use two versions of Crystal Reports on the same computer.  The only way we could get it to work was to install the oldest version first, or re-install and then install the newer version.

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The problem was incorrect to begin with. The customer is troubleshooting a separate PC problem.
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The problem was incorrect to begin with. The customer is troubleshooting a separate PC problem.

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We have a customer that has 3 of our programs on 1 computer, all of which use Crystal Reports. We recently updated 1 of the programs, and after it was reinstalled, Crystal Reports stopped working on all 3 programs. <br />
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What's happening is the program appears to just stop responding when calling the report. No error messages or anything. <br />
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We also sent an install package for Crystal Reports Redistributable 2008 and the customer tried reinstalling and repairing. That didn't seem to help.<br />
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The programs were all written in VB.NET 2008.<br />
The database that is queried for the reports is in SQL 2008.<br />
Crystal Reports version 10.5 runtime.
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We have a customer that has 3 of our programs on 1 computer, all of which use Crystal Reports. We recently updated 1 of the programs, and after it was reinstalled, Crystal Reports stopped working on all 3 programs. 

What's happening is the program appears to just stop responding when calling the report. No error messages or anything. 

We also sent an install package for Crystal Reports Redistributable 2008 and the customer tried reinstalling and repairing. That didn't seem to help.

The programs were all written in VB.NET 2008.
The database that is queried for the reports is in SQL 2008.
Crystal Reports version 10.5 runtime.

Crystal Reports problem

Visual Basic .NET (VB.NET) is an object-oriented programming language implemented on the .NET framework, but also supported on other platforms such as Mono and Silverlight. Microsoft launched VB.NET as the successor to the Visual Basic language. Though it is similar in syntax to  Visual Basic pre-2002, it is not the same technology,

Visual Basic.NET

Microsoft SQL Server 2008 is a suite of relational database management system (RDBMS) products providing multi-user database access functionality.Component services include integration (SSIS), reporting (SSRS), analysis (SSAS), data quality, master data, T-SQL and performance tuning. Major improvements include the  Always On technologies and support for unstructured data types.

Microsoft SQL Server 2008

Software is any set of instructions that directs a computer to perform specific tasks or operations. Computer software consists of programs, libraries and related non-executable data (such as documentation). Computer software is non-tangible, contrasted with computer hardware, which is the physical component of computers. Software written in a machine language is known as "machine code". However, in practice, software is usually written in high-level programming languages than machine language. High-level languages are translated into machine language using a compiler or interpreter or a combination of the two.