Solved

for some reason my queue in exchange 2003 has grown past 4500 and wont

Posted on 2012-04-02
18
423 Views
Last Modified: 2012-06-27
for some reason my queue in exchange 2003 has grown past a 4500 count and I think its somehow related to DNS. I see a repeated DNS error with event ID's 3000/5504/6702. The intern swears he hasnt changed anything (yeah right), & since but Im not an exchange guru Im at a loss. some emails get out some dont.
0
Comment
Question by:sirius7
18 Comments
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 37798319
If you restart the DNS Server Service - does the queue start to reduce?
0
 
LVL 9

Expert Comment

by:Geodash
ID: 37798325
Reboot the server. See if it helps.
0
 
LVL 1

Author Comment

by:sirius7
ID: 37798331
not by much went from 4731 to 4710
0
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 37798345
Okay - how many servers in your environment and which one(s) are handling DNS for you?

What are your NIC settings on those servers in relation to DNS - where do the servers point to IP wise for DNS?

On the DNS Server (properties) on the Forwarders Tab - what forwarders are setup?  Are your ISP's forwarders added?
0
 
LVL 1

Author Comment

by:sirius7
ID: 37798588
1.) we have 1 DC/Exchange/DNS server all on the same server.
2.) 1 nic is manually configed for all dns request while the other is not
3.) no forwarder is set
0
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 37798605
Okay - please configure the forwarders on the DNS Server Forwarders Tab.  Then check on the Monitoring Tab, select both Check Boxes and click on Test Now.  Do you see "Pass / Pass" in the Test Results window?  If you do - deselect both check boxes and restart the DNS Server Service.

Check your queues again after the service has started.

Are you running SBS on your server or plain Windows 2003 / Exchange 2003?
0
 
LVL 1

Author Comment

by:sirius7
ID: 37798629
configure the forwarders to? Is Google. 8.8.8.8 still a good resource. Im running plain windows server 2003 standard svc pack 2/exchange 6.5.7. Queue has shrunk to 2045 with no reboot but I did restart DNS. reviewing forwarder
0
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 37798636
Google is okay - better to use your own ISP's DNS IP Addresses, but any forwarder is better than no forwarder.

Restarting the DNS Server Service will have that effec ton the queues, but once the forwarders have been added, then problem should be resolved long-term, not just short-term, which restarting the DNS Server Service without adding the forwarders will achieve.
0
 
LVL 1

Author Comment

by:sirius7
ID: 37798652
just checking
added graphic to just check to make sure I did this correctly
0
DevOps Toolchain Recommendations

Read this Gartner Research Note and discover how your IT organization can automate and optimize DevOps processes using a toolchain architecture.

 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 37798659
That's fine.
0
 
LVL 1

Author Comment

by:sirius7
ID: 37798979
Im now getting
MSExchangetransport events: 3030/3018/
DNS events: 3000/4521
0
 
LVL 1

Author Comment

by:sirius7
ID: 37798981
restarting server
0
 
LVL 1

Author Comment

by:sirius7
ID: 37799132
it has brought the queue to 1100 is so slow. is there anything I can do to expidite this?
0
 
LVL 76

Accepted Solution

by:
Alan Hardisty earned 500 total points
ID: 37799670
Depends on how big the messages are and how big your pipe is.  If you have loads of big emails, they will take a while to send and delay the other emails.

Have you looked at the queue and checked the size of the emails?

Are the emails all ones that have been sent from your users?

Any from Postmaster?

Sounds like it is making good progress though, albeit slow.
0
 
LVL 9

Expert Comment

by:ash007
ID: 37800092
please restart SMTP service and check
0
 
LVL 1

Author Comment

by:sirius7
ID: 37800726
finally down to 400. alan thanks again & you can probably let go of my hand now.
0
 
LVL 1

Author Closing Comment

by:sirius7
ID: 37800728
thanks again
0
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 37800735
:) - Glad it seems to sorted itself now and thanks for the points.

If it gets worse - do come back for some more TLC.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Not sure what the best email signature size is? Are you worried about email signature image size? Follow this best practice guide.
This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…

932 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now