Jason Johanknecht
asked on
Quickbooks 2012 .NET 4.0 error message on first launch only
First start of Quickbooks ends in error message after the splash screen:
"Quickbooks has encountered an error. Solve this problem using the instructions in the following Knowledge Base article: http://support.quickbooks.intuit.com/support/pages/knowledgebasearticle/899287 "
The computer is Windows XP SP3. As of noon today there were no new updates available for QB. The problem has been coming up every day for a couple of weeks according to the end user. The computer is shut off every night. QB works fine every time from the second time you launch the program on, until the computer restarts. QB does work fine.
"Quickbooks has encountered an error. Solve this problem using the instructions in the following Knowledge Base article: http://support.quickbooks.intuit.com/support/pages/knowledgebasearticle/899287 "
The computer is Windows XP SP3. As of noon today there were no new updates available for QB. The problem has been coming up every day for a couple of weeks according to the end user. The computer is shut off every night. QB works fine every time from the second time you launch the program on, until the computer restarts. QB does work fine.
ASKER
I have tried all of those things, an the problem still exists. Even ran ccleaner after each software removal. Any other ideas?
There would appear to be something wrong with the XP installation at this point. Both QuickBooks and .NET Framework are picky when they do not work.
I suggest now you reinstall XP at a convenient time. The user is only mildly incovenienced at present.
... Thinkpads_User
I suggest now you reinstall XP at a convenient time. The user is only mildly incovenienced at present.
... Thinkpads_User
ASKER
The client has alot of software installed on the computer and is not willing to lose any time to clean OS install and reinstalling and configuring of their software.
Any other suggestions?
Any other suggestions?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
That is what we had decided. 2013 will be a new PC and just ignore the error until then.
Thanks for trying.
Thanks for trying.
Thank you and thanks for the update. .... Thinkpads_User
Please let us know. I have QuickBooks running in XP SP3 on a number of client machines and as well in Windows 7. ... Thinkpads_User