Solved

Cisco Call Manager Wave files

Posted on 2012-04-02
3
299 Views
Last Modified: 2012-06-27
Hi,

We no longer have a voip manager and need to change the greeting wave file for the "phone tree." I can navigate pretty fluently in CM and Unity but where do I go to replace this particular file? This is the file that is played upon someone initially calling our company.

Thanks
0
Comment
Question by:JRome225
  • 2
3 Comments
 
LVL 20

Accepted Solution

by:
agonza07 earned 500 total points
ID: 37798774
This is for Unity 1.X, but still relevant.

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/1x/administration/guide/acm210.html

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/1x/administration/guide/acm210.html#wp1045097

you'll have to find out which is the Main Greeting Handler, by default, I think it's the one named Greeting or Main Greeting. there should be a java plugin that allows you to hear the current greeting and there should also be a drop-down where you can upload a wav file.
0
 
LVL 20

Expert Comment

by:agonza07
ID: 37798786
Here's a pic.
Unity.png
0
 
LVL 1

Author Closing Comment

by:JRome225
ID: 37866956
Had to correlate.
0

Featured Post

What Should I Do With This Threat Intelligence?

Are you wondering if you actually need threat intelligence? The answer is yes. We explain the basics for creating useful threat intelligence.

Join & Write a Comment

Introduction As my business expands, I need a standard set of criteria for helping customers and myself see the best approach for managing their networks. To this end I have created a list of questions that I use to establish future goals, identify…
Hey there Heard about jingle, the add on for XMPP that enables point to point audio between two XMPP clients. No server config necessary. Actually quite a cool feature. However, how good is it if you can not use those voice capabilities to do a P…
Internet Business Fax to Email Made Easy - With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…
You have products, that come in variants and want to set different prices for them? Watch this micro tutorial that describes how to configure prices for Magento super attributes. Assigning simple products to configurable: We assigned simple products…

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now