?
Solved

Windows XP frozen at start up screen

Posted on 2012-04-02
4
Medium Priority
?
354 Views
Last Modified: 2012-04-02
I have a Windows XP machine that just started freezing at the start up screen.  The system boots up and then gets to the screen that says "Windows is starting up..." and just hangs there.  I took it to a PC shop that I like -- they put in a new video card and said that was the problem.  When I hooked it up at home the same thing happened.  So I took the machine back and they looked at it again and said it booted up just fine for them.  They suggested that maybe I had a printer hooked up and turned on when I booted the system.  I did so I made sure the printer was off this time.  Same thing.  Is there something else that could be causing this?
0
Comment
Question by:dkcoop03
4 Comments
 
LVL 21

Expert Comment

by:motnahp00
ID: 37799056
Are you getting the same results in Safe Mode?
0
 
LVL 16

Accepted Solution

by:
R. Andrew Koffron earned 2000 total points
ID: 37799070
unhook all USB devices (except key board and mouse). there are several USB/Computer combinations that will cause non-booting systems
0
 
LVL 5

Expert Comment

by:kanalQko
ID: 37799091
makes no sense to have black screen due to printer, probably there`ll be some other issue, please boot in safe mode, export eventlogs and attach it here.

also this KB could be helpful for your further troubleshooting http://support.microsoft.com/kb/308041
0
 

Author Closing Comment

by:dkcoop03
ID: 37799113
That was it -- thank you so much!
0

Featured Post

[Webinar On Demand] Database Backup and Recovery

Does your company store data on premises, off site, in the cloud, or a combination of these? If you answered “yes”, you need a data backup recovery plan that fits each and every platform. Watch now as as Percona teaches us how to build agile data backup recovery plan.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you build your web application in Visual Studio you'll get at least a few binaries, or .DLL, files in your bin folder. However, there is more compiling to be done. Normally this would happen when an ASP.NET resource within the web site is request…
Ok I have been working on this for some time having learned and gained certification in XenDesktop 4 along came version 5 which was released last month. Since then I have been working to deploy XenDesktop 5 in a small environment with only 2 virt…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
How can you see what you are working on when you want to see it while you to save a copy? Add a "Save As" icon to the Quick Access Toolbar, or QAT. That way, when you save a copy of a query, form, report, or other object you are modifying, you…
Suggested Courses

616 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question