Solved

Windows 7 black screen of death - battery died

Posted on 2012-04-02
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Last Modified: 2012-04-11
Today I was getting a number of blue screens on my laptop...so I rebooted in safe mode to check the error log.

While I was in the midst of that - my infant daughter distracted me (they have a habit of doing that) - and like a moron I forgot to check if my laptop was plugged in.  So - the battery died while in safe mode.

Now - when I start - it gives me the option of going to the BIOS (F2) - but progresses no further.  Once the bios loads - there's just a blinking cursor line and it goes no further.  I cannot get to safe mode, the recovery partition, etc.

Am I hosed - or is there a way around this?
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Question by:erzoolander
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Expert Comment

by:R. Andrew Koffron
ID: 37799065
well I doubt being distracted made a whole lot of difference.  my reflex guess is a failing hard drive or motherboard.  you can pick up a laptop drive for under 100.00 I'd start there and see if it makes a difference make sure you buy it from someplace with an easy return policy.
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Expert Comment

by:kanalQko
ID: 37799077
could you provide more information about your laptop, model. no/vendor. When you turn on laptot, do you hear some beep (or more beeps) sound?
are you able to boot from DVD/USB?
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Expert Comment

by:Jackie Man
ID: 37799079
remove the battery, plug in electricty supply and switch on the laptop again...
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Expert Comment

by:l33tf0b
ID: 37799115
Can you run on board diagnostics in the bios? And report back. Try unseating the battery for an hour or so and let it discharge, try again
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Accepted Solution

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macarrillo1 earned 500 total points
ID: 37799307
Press F2 and verify that the system still has parameters for a hard drive. It may be as simple as the BIOS lost the settings for your hard drive.

I agree with @l33tf0b on running the on board diagnostics. This will help you identify if the issue is hardware related (failed component).
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Expert Comment

by:nobus
ID: 37799635
post the minidump here for more info  -find it in windows\minidumps
how to copy it :
-hook the drive to a working PC and copy the file
-or boot from a live Knoppix cd to copy to an USB stick or disk  ftp://ftp.gwdg.de/pub/linux/knoppix/KNOPPIX_V6.7.0CD-2011-08-01-EN.iso


do not forget to charge the battery -  or run from AC alone
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Expert Comment

by:kanalQko
ID: 37799812
@nobus ...black screen won`t generate any dump, only bluescreen generates memory dump
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by:nobus
ID: 37800309
@kanalQko  - he also posted "getting a number of blue screens on my laptop" read correct before trying to correct other people please
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Expert Comment

by:kanalQko
ID: 37800640
@nobus i`m sorry i missed it
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Expert Comment

by:nobus
ID: 37801549
no problem ; it happens to everyone - so i refrain from commenting on other experts
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