Solved

Lenovo T420 Power Up Issue

Posted on 2012-04-02
3
3,442 Views
Last Modified: 2012-04-17
hello all,

    I have a remote user who is having issues with this Lenovo T420 Laptop powering up.  It seems if he tries to power up the battery LED blinks 3 times and systems powers off.  If he removes the battery and just plugs in the system powers up as normal.  Anyone have any thoughts?  Thanks
0
Comment
Question by:bobohost
3 Comments
 
LVL 34

Accepted Solution

by:
jamietoner earned 250 total points
ID: 37799177
First thought would be a bad battery. Next would be a problem with the charger board, but I'd try another battery first.
0
 
LVL 14

Assisted Solution

by:Rob Miners
Rob Miners earned 250 total points
ID: 37799242
If the battery light on the front of the Notebook is blinking, the battery pack has reached a low battery condition, which may not allow the Notebook to start up. Plug the Notebook into an AC outlet using the AC adapter to start the Notebook and allow the battery to charge. If the Notebook doesn't start up, the battery pack needs to be replaced.
0
 
LVL 92

Expert Comment

by:nobus
ID: 37799715
if possible - test the battery on another , similar laptop
or as said, try a new, or Known Good one

note it can be caused by the charging circuitry -  or the DC input jack (which can be replaced) having a bad contact, or coming loose
check that also!
0

Featured Post

Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Sometimes you have a CD / DVD drive that will not show up in Windows Explorer under My Computer.  There could be a number of reasons for this, which this article will discuss.   I will cover a few basic ways you can try to find the problem yourself.…
Sometimes a user will call me frantically, explaining that something has gone wrong and they have tried everything (read - they have messed it up more and now need someone to clean up) and it still does no good, can I help them?!  Usually the standa…
This Micro Tutorial will give you a basic overview how to record your screen with Microsoft Expression Encoder. This program is still free and open for the public to download. This will be demonstrated using Microsoft Expression Encoder 4.
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question