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How do I get rid of this toolbar?

Posted on 2012-04-03
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Last Modified: 2012-04-03
Suddenly a toolbar entitled NCH has taken over my screen.   I do not know how it got there.
It is linked to the following:http://search.conduit.com/?ctid=CT2801948&SearchSource=13
but it is ever present.
I have removed the program using uninstall in my Control Panel and I re-booted.
But it is still there and I cannot find a way to get rid of it so I can return to my Firefox/Google combination.
I hope you can help
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Question by:digisel
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Accepted Solution

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Eirman earned 200 total points
ID: 37800485
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Assisted Solution

by:Chetan Khurana
Chetan Khurana earned 300 total points
ID: 37800522
Firefox - Launch Addons - find NCH Toolbar - Uninstall the NCH toolbar.

Chrome - click Spanner icon (right top) - TOOLS - EXTENSIONS - Uninstall the NCH toolbar.

HTH!

C
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Author Comment

by:digisel
ID: 37800898
I have ended up in a bit of a mess.    the toolbar has been deleted from Chrome - fine.
But in Firefox I have lost the menu bar where I would insert about:config.
So I do not know how to invoke it.
When I looked at it before and did the search about 20 files came up but I only re-set the 5/6 which had the word Conduit in them.
I am now stuck with Conduit appear to the left at the top just under Firefox
Any suggestions please
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Expert Comment

by:Chetan Khurana
ID: 37800946
Right-click @ a blank space on the address bar window part - select Navigation Bar.
Firefox - Ctrl+Shift+A - Remove the add-on first
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Author Comment

by:digisel
ID: 37801022
thanks.   i was able to do it.  but i still have a problem with this conduit.
I enter about:config
I search config above preference
A long list of files comes up
Am I correct in thinking that ALL of these need to be reset??
If so I am not able to highlight all of them at one go - so I presume I have to reset each one of the 20/30 individually???
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Expert Comment

by:Chetan Khurana
ID: 37801056
I guess yes, you do need to reset ALL of them to deafult.
Anyways, can you post a screen shot of the keyword matching results (type 'condui')
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Expert Comment

by:Chetan Khurana
ID: 37801065
and also check the keyword.URL value, that has to be POSITIVELY reset if it contains the conduit stuff.
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Author Closing Comment

by:digisel
ID: 37801162
thanks for your input.   Have sorted it out.
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