Download bandwidth stuck at 10 MB since new firewall

We have a 100 MB upload & download fiber ISP. Since switching from our old Cisco ASA firewall to our new Netgear FVS336G firewall, our download bandwidth has been stuck around 10 MB, when checked at http://speakeasy.net/speedtest. Upload is normal though. Website download speed from user computers is drastically slower than it was with old firewall. The Netgear firewall's default duplex setting was "auto". We tried setting to full duplex but got the same bandwidth result. Please advise. Thank you.
cvistasAsked:
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cvistasConnect With a Mentor Author Commented:
Problem solved: there was a button on the device that relays the fiber to our firewall which needed to be pressed in, then we changed firewall duplex setting from auto to 100 full, and now we have proper bandwidth. Thanks.
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andeporterCommented:
Have you checked the firewall configuration to determine if you are throttling your download speeds on any of the interfaces in question?
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cvistasAuthor Commented:
No, but it was a brand new firewall out of the box that I personally configured, and I didn't set any throttling. Thank you.
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andeporterCommented:
Is any part of your tunnel setup as a VPN?
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cvistasAuthor Commented:
We discovered the solution by working with our ISP
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