Solved

Cant monitor my live video recording

Posted on 2012-04-03
11
434 Views
Last Modified: 2013-03-05
Hi Experts.

I have a Digia II video recording system.
When i browse my external IP i get my loginpromt to view live video from my cameraes.

it works on a new Windows 7 x64 machine an on a little older Windows xp pro sp3 pc.

But now i have a user who shall browse and monitor the video but he gets an error while pressing LOGIN after typing the password to the live video.
Its a Windows xp pro sp3 with Internet explorer 8.
I have tried to add the video page to trusted and make all sercurity settings to Low.
I have reinstalled my GFX card and installed a new Direct X but nothings helps.

Please see my attached picture.

Are looking forward for at solution :)

Best regards :)
Video-login-error.jpg
0
Comment
Question by:Montesdatasystemer
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 6
  • 3
  • 2
11 Comments
 
LVL 4

Expert Comment

by:ErwindeVries
ID: 37801061
Hi Montesdatasystemer,

This might sound a little silly but can you swap the monitor with another monitor?
Their might be a problem with windows not properly identifying your monitor.
Please let me know if this works.

Greetz

Erwin de Vries
0
 

Author Comment

by:Montesdatasystemer
ID: 37801068
Thanks for your reply. I forgot to say that this XP pro SP3 machine have been formatted and reinstalled. It worked before with the same monitor.
0
 
LVL 4

Expert Comment

by:ErwindeVries
ID: 37801127
Hi Montesdatasystemer,

How is the monitor identified in the hardware manager?
Could be a driver issue too.

Greetz

Erwin de Vries
0
Optimize your web performance

What's in the eBook?
- Full list of reasons for poor performance
- Ultimate measures to speed things up
- Primary web monitoring types
- KPIs you should be monitoring in order to increase your ROI

 

Author Comment

by:Montesdatasystemer
ID: 37801229
Thanks for you reply

Its identified as a Plug and play monitor.

Please see the attached file
Monitor.jpg
0
 
LVL 82

Expert Comment

by:David Johnson, CD, MVP
ID: 37804987
It has NOTHING at all to do with your monitor

Did you copy over the DIGIA2 software? Page 12 of the User manual.
Does your XP machine have the Divx Codec and do you have java installed on the computer?
See Page 34 of the Browser User Manual
1058007B-Digia2-DVR-User-Manual.pdf
1058008B-Digia2-Browser-User-Man.pdf
0
 

Author Comment

by:Montesdatasystemer
ID: 37805256
I will try this and write back.

thanks
0
 

Author Comment

by:Montesdatasystemer
ID: 37805424
Thanks for your answer

Java is installed and i tried to do as they said in the manual. But have only installed the Digia 2 software it asked for when i browsed the page through the IP adresse. I installed VLC to be sure i have the correct codecs installed. But still same error.

Please see attached file.
error.jpg
0
 
LVL 4

Expert Comment

by:ErwindeVries
ID: 37805610
Can you try to log in while using Mozilla Firefox or Google Chrome to exclude browser issues?
0
 
LVL 82

Expert Comment

by:David Johnson, CD, MVP
ID: 37806003
could you attach the html file from your browser?
from ie file save as webpage complete htm and then attach it here?
0
 

Accepted Solution

by:
Montesdatasystemer earned 0 total points
ID: 37885258
Sorry for the late answer. I formatted the computer againg and installed XP from another cd. Now it works. I installed it exactly as the other. But now i works. Strange but true. I think the fault was on the first XP installation.
0
 

Author Closing Comment

by:Montesdatasystemer
ID: 38953051
Solved
0

Featured Post

Get 15 Days FREE Full-Featured Trial

Benefit from a mission critical IT monitoring with Monitis Premium or get it FREE for your entry level monitoring needs.
-Over 200,000 users
-More than 300,000 websites monitored
-Used in 197 countries
-Recommended by 98% of users

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I annotated my article on ransomware somewhat extensively, but I keep adding new references and wanted to put a link to the reference library.  Despite all the reference tools I have on hand, it was not easy to find a way to do this easily. I finall…
Citrix XenApp, Internet Explorer 11 set to Enterprise Mode and using central hosted sites.xml file.
This Micro Tutorial will demonstrate how to add subdomains to your content reports. This can be very importing in having a site with multiple subdomains.
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

623 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question