Print dialogue box appearing: "Do you trust this printer?" in Citrix Session
I have few users intermittently experiencing the attached mentioned dialogue box.
Everytime users logs in they get a prompt to install a driver "Do you trust this driver". It pops up on Citrix Session.
Looks like Win7 but error shows up on Citrix Session.
Environment
Win2k3 SP2
XenApp 4.5 R07
WI 5.1.1
Clients experiencing problems:
Win7
Citrix ICA client: 11.0.150.5357
printerissue.JPG
Everytime users logs in they get a prompt to install a driver "Do you trust this driver". It pops up on Citrix Session.
Looks like Win7 but error shows up on Citrix Session.
Environment
Win2k3 SP2
XenApp 4.5 R07
WI 5.1.1
Clients experiencing problems:
Win7
Citrix ICA client: 11.0.150.5357
printerissue.JPG
SOLUTION
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The driver in use has not been "signed" off for full Citrix support - the warning is there to advise you of possible problems.
Which devices are these - I'll then check on the Citrix driver to test with instead of the currently installed one.
Which devices are these - I'll then check on the Citrix driver to test with instead of the currently installed one.
ASKER
Here is the message users receive.
I can go ahead and create the GPO but only thing is it is happening with few users only.
Capture.JPG
ASKER
@ jvr006
I have created the policy. Wanted to confirm will it be applied to win 7 machines or citrix server.
Coz users see this message on Citrix session
I have created the policy. Wanted to confirm will it be applied to win 7 machines or citrix server.
Coz users see this message on Citrix session
SOLUTION
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To access this solution, you must be a member of Experts Exchange.
ASKER CERTIFIED SOLUTION
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ASKER
I have applied the policy to Windows 7 machines, Will test this on Monday now.
Regarding HP Universal Driver....I am not sure if this will help. As our Citrix policy is to use native drivers if available otherwise use Citrix UPD
Regarding HP Universal Driver....I am not sure if this will help. As our Citrix policy is to use native drivers if available otherwise use Citrix UPD
set the citrix-policys
- never install vendor drivers
and
- use universal driver if the native driver is not installed
too much (printer-) drivers can reduce system stability.
if one printer realy need his special driver, you (the admin) should install the driver once and at the next connection the user can use the navive driver.