Posted on 2012-04-03
I have a situation on a Windows 7 64 bit computer where temporary files for print jobs stored under C:\Windows\System32\spool\PRINTERS are not being deleted once the print job has been sent to the printer. As a result subsequent print jobs do not print and no error message is displayed. On a few occasions the print spooler service will terminate and Event ID 1000 is entered into the Application Log, however most of the time this is not the case, the spooler services remains running and there is no error entered in the log.
The printer is a Lexmark 6150, however the problem started with another printer which I removed and replaced with the Lexmark and the same thing is happening with it.
I have found many complaints of this same issue with numerous brands and models of printers on the internet. I have also found many proposed solutions, none of which have helped.
WHAT I HAVE TRIED SO FAR:
Cleaned out C:\Windows\System32\spool\PRINTERS, restarted the spooler service; Turned off Advanced Printing Features in the printer driver; Set the printer driver to Start Printing After the Last Page Is Spooled; Removed the printer and installed the latest driver from the Lexmark website; Removed sub-keys in the registry under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers; Installed all available Microsoft Important Updates. I think that is everything I've found suggested on the internet and tried so far.
All help appreciated. Thanks,