Outlook 2010 - prompting for profile
Hi,
1. I have multiple profiles setup on my Outlook 2010 client.
2. Each profile has one Outlook account; this Outlook account resides at a remote Hosted Exchange service provider.
3. If I logon to a profile, Outlook prompts me for the password of a user that is in ANOTHER profile!
4. This prompt seems to be for the profile I created LAST!
Any thoughts on why this happens and how to fix it?
1. I have multiple profiles setup on my Outlook 2010 client.
2. Each profile has one Outlook account; this Outlook account resides at a remote Hosted Exchange service provider.
3. If I logon to a profile, Outlook prompts me for the password of a user that is in ANOTHER profile!
4. This prompt seems to be for the profile I created LAST!
Any thoughts on why this happens and how to fix it?
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SOLUTION
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jerseysam,
I am using Outlook 2010.
Where do I find "Tools, Account Settings" ?
I am using Outlook 2010.
Where do I find "Tools, Account Settings" ?
You may find it easier to go through Control Panel.
Then search for "Mail" in the search box top-right
Then you can see your account and change advanced settings accordingly
Then search for "Mail" in the search box top-right
Then you can see your account and change advanced settings accordingly
I'm using 2007 so your screens and options may differ somewhat but in general should be the same.
With Outlook open at the very top (menu bar) you should see Tools. Select that and from the drop down menu select Account Settings.
From there select the available profile and then "Change". (You may have to do this for each profile listed.)
On the new Windows select "More Settings" and then "Security".
Under User Identification uncheck (if applicable) Always prompt for logon credentials.
Close Outlook, relaunch and test.
With Outlook open at the very top (menu bar) you should see Tools. Select that and from the drop down menu select Account Settings.
From there select the available profile and then "Change". (You may have to do this for each profile listed.)
On the new Windows select "More Settings" and then "Security".
Under User Identification uncheck (if applicable) Always prompt for logon credentials.
Close Outlook, relaunch and test.
ASKER
Dear experts,
The original questions remains unanswered. Let me be more explicit...
1. I created THREE profiles, A, B, and C. Each profile has a single user.
2. I am using "Prompt for a profile to be used" in Outlook 2010
3. A is the profile at the TOP of my list of profiles.
The problem: EVEN IF I CHOOSE profile B or C, Outlook keeps prompting me for the password for the user sitting in profile A!!!
For some reason, regardless of WHICH profile I choose, Outlook 2010 ALWAYS wants credentials for the (default?) user sitting in the first profile in the Outlook profile list.
The original questions remains unanswered. Let me be more explicit...
1. I created THREE profiles, A, B, and C. Each profile has a single user.
2. I am using "Prompt for a profile to be used" in Outlook 2010
3. A is the profile at the TOP of my list of profiles.
The problem: EVEN IF I CHOOSE profile B or C, Outlook keeps prompting me for the password for the user sitting in profile A!!!
For some reason, regardless of WHICH profile I choose, Outlook 2010 ALWAYS wants credentials for the (default?) user sitting in the first profile in the Outlook profile list.
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ASKER
Yes, the "Prompt for a profile to be used" is checked.
This is how I switch between profiles.