Windows Server 2008 R2 Remote Desktop Services and WYSE Thin Client Printing

Posted on 2012-04-03
Last Modified: 2012-04-23
We just implemented RDS on Windows Server 2008 R2.  Printer redirection works great for users with computers who connect up.  I'm having difficulty getting an HP printer connected to a WYSE client to show up.  The WYSE terminal sees it fine, and it works with our older Citrix environment, so I was hoping it would work with this new setup too.  Any ideas?  Is there ever a reason/case to install the printers locally on the RDS session servers?  Or put the drivers somewhere?
Question by:jpletcher1
  • 3
  • 3
LVL 25

Accepted Solution

Coralon earned 500 total points
ID: 37806819
It depends on the printer and the model of the Wyse client.  You'll want your Wyse to present the printer to the RDS session with a specific driver name, and then use the RDS printing redirection to map that printer appropriately.  

You definitely need the driver on the RDS servers..

I try to avoid having any locally attached printers if at all possible.. even if it is on the user's desk, I try to put the printer on the network, and then use other mechanics to connect the printers.


Author Comment

ID: 37811411
We have about 50 remote sites that have a cheaper HP 1012, 1022, etc, printer that is connected via USB, so they have to be local printers.  

I'm not sure I understand RDS Printing Redirection.  How does that work?
LVL 25

Expert Comment

ID: 37812320
I'm guessing at this point.. but I'm assuming it works pretty similarly to ICA client printing (the old style).

When the RDS session is established, the server queries the client for available printers, by name and more importantly by driver name.
It looks to see what drivers are available and if they are available, or the user has the rights to install the driver, then the printer is connected.  This is important because the driver names have to match exactly if the user cannot install the driver.  If they can, then it will install the driver and use it.  

On the Wyse terminals using the WyseOS (or whatever they are calling it these days), it can be set to present a specified driver name and it will be used or installed.  

If they are using embedded Windows, then it is treated just like a normal PC.  

And RDS has it's own universal driver that it can use if available.

Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.


Author Comment

ID: 37812351
I was told that in Windows 2008 R2 that you can't do the  printer redirecting like you could in the past and that we'd either need to purchase WYSE terminals that have embedded XP or else make all our printers network printers instead of local USB.

I think Windows 2008 still works the old way where you can map printers, but maybe not in R2.  I can't find much info out there on it...
LVL 25

Expert Comment

ID: 37812484
Hmm... that I don't know.. I don't use straight RDS. just using Citrix, so I could easily be wrong with it :-\

I do know that regular RDS has improved capabilities in Win2k8R2, and is not nearly as difficult as it used to be, but I can't speak to the USB capabilities.  I am assuming that they are pretty minimal for direct USB access, while the windows printer redirection is pretty decent.  I'd definitely contact Wyse and talk to one of their field engineers (not sales!) and ask them.


Author Closing Comment

ID: 37881859
The ordinary printer mapping worked fine.  The reason I wasn't able to get it to work was due to the file path to the print map file that I was passing to the wyse terminals.  I was giving the full path to the file when all I needed was the file name.  The WYSE clients assume everything they use will be in the same directory, so the full file path was messing me up.

Featured Post

On Demand Webinar - Networking for the Cloud Era

This webinar discusses:
-Common barriers companies experience when moving to the cloud
-How SD-WAN changes the way we look at networks
-Best practices customers should employ moving forward with cloud migration
-What happens behind the scenes of SteelConnect’s one-click button

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Networked print devices and roaming profile explanation. 1 41
SOA*.tmp files 2 94
Connection Dropouts to Database on Windows Server 2008 R2 DFS 12 40
BgInfo help 5 54
Citrix policies are the most efficient method to configure and tune XenDesktop environments, allowing organizations to control connection, security and bandwidth settings based on various combinations of users, devices or connection types.  Citrix …
Citrix XenDesktop 7.6 Citrix Policies Graphics
This tutorial will walk an individual through locating and launching the BEUtility application and how to execute it on the appropriate database. Log onto the server running the Backup Exec database. In a larger environment, this would generally be …
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …

679 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question