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Problems with Internet Explorer and Google

Posted on 2012-04-03
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Last Modified: 2012-06-27
I have a problem on a Terminal Server.  Recently we have been getting the following message when we go to Google.

Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot.

I have run virus scans, HijackThis, and checked the startup applications and the onlything I have found so far which I have not been able to identify as valid is C:\Windows\System32\\BRUNVPRNPC64.EXE

I have one user who is having an issue with Internet Explorer.  When he does a search it just keeps opening a new blank tabs for Google with the search string in the address indefinitely until you close Internet Explorer.

I have tried disabling all add-ons and running Internet Explorer with no add-ons and the same thing happens.   This issue seems to effect only this one user but everyone has the problem with the unusual traffic message on Google.

We are running Microsoft Windows Server 2008 Standard with Internet Explorer 8 and automatic updates are turned on.

Any suggestions on how to identify the issue would be appreciated.
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Question by:qvfps
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4 Comments
 
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Accepted Solution

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netjgrnaut earned 500 total points
ID: 37802374
Have you tried resetting Internet Explorer for the problem user?

Tools | Internet Options | Advanced
Scroll to the bottom and click Reset Internet Explorer Settings

Note that the Reset IE Settings button will delete AutoComplete data (such as passwords.) so be sure you have those backed up.

As for the suspicious file, is it loaded in memory?  Called in the registry?  Or just sitting there?  Regardless, there's probably no harm in renaming/moving it until you can find out more.
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Author Comment

by:qvfps
ID: 37802527
I reset the tabbed browsing settings but not the Internet Explorer Settings.   I have asked the user to try this and get back to me.
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Author Comment

by:qvfps
ID: 37804485
I tried resetting Internet Explorer tonight and it seems to have resolved the issue with opening multiple tabs when using Google.  

I could not find anything else on the server which looked suspicious so I followed up with Rackspace where we are hosting the servers and discovered that they are having issues with Google across all of their IP addresses and are working with Google to resolve the issue.
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LVL 6

Expert Comment

by:netjgrnaut
ID: 37805322
So... problem solved? Glad to hear it!
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