Unable to log in and access published applications via Citrix Receiver

I am unable to connect to my XenApp server via the Citrix Receiver client.  The status for the online plug-in shows 'enabled with no active sessions'.  When I right-click on the plug-in and click connection center, nothing happens.
If I try the same thing with the Receiver that is installed on the server, it presents me with several options, such as 'Logon to Refresh Applications,' 'Change Server,' and 'Options'  No matter what I do with the client, I have been unable to connect or check the settings, let alone use the software.
How can I get it to connect and behave properly?
huminahuminaAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Ayman BakrSenior ConsultantCommented:
Just to confirm, you have installed the Citrix Receiver Enterprise version, isn't it?

Ensure that you have mentioned the web interface name as the server to connect as follows:
1. Right-click the receiver and click preferences
2. Right-click on the online plugin and click on Change Server
3. In the server name type the name in the format <servername> for non-secure connections or <https://servername> for secure connections.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
huminahuminaAuthor Commented:
I wasn't aware that there was an Enterprise Receiver.  Installing that helped, but I also had to change the port for the web interface from 80 to 8080.  Everything worked beautifully after that.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Citrix

From novice to tech pro — start learning today.