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  • Status: Solved
  • Priority: Medium
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Unable to log in and access published applications via Citrix Receiver

I am unable to connect to my XenApp server via the Citrix Receiver client.  The status for the online plug-in shows 'enabled with no active sessions'.  When I right-click on the plug-in and click connection center, nothing happens.
If I try the same thing with the Receiver that is installed on the server, it presents me with several options, such as 'Logon to Refresh Applications,' 'Change Server,' and 'Options'  No matter what I do with the client, I have been unable to connect or check the settings, let alone use the software.
How can I get it to connect and behave properly?
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huminahumina
Asked:
huminahumina
1 Solution
 
Ayman BakrSenior ConsultantCommented:
Just to confirm, you have installed the Citrix Receiver Enterprise version, isn't it?

Ensure that you have mentioned the web interface name as the server to connect as follows:
1. Right-click the receiver and click preferences
2. Right-click on the online plugin and click on Change Server
3. In the server name type the name in the format <servername> for non-secure connections or <https://servername> for secure connections.
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huminahuminaAuthor Commented:
I wasn't aware that there was an Enterprise Receiver.  Installing that helped, but I also had to change the port for the web interface from 80 to 8080.  Everything worked beautifully after that.
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