Solved

few Mails from External domain are going to Junk folder

Posted on 2012-04-03
4
335 Views
Last Modified: 2012-04-03
Hi All,

Few Mails from External domain are going to Junk folder. There are no rules set locally and on the server Exchange 2007 with no anti spam on HUB transport.

We have a external gateway.What are the things need to be checked & troubleshoot.
0
Comment
Question by:AhmedAliShaik
  • 2
  • 2
4 Comments
 
LVL 3

Accepted Solution

by:
geektothecorenj earned 500 total points
ID: 37802757
If you are using Outlook that has it's own Junk Mail subscription, you can turn it off using GPO. Or on the ones that hit junk right click and add domain as trusted. If you have a large ORG that will have to be done on a case by case basis.
0
 
LVL 2

Author Comment

by:AhmedAliShaik
ID: 37802809
Thank you for your resolution.

But as of now 20 users are having the same issue. Can we check with the gateway team to check whther it is whitelisted or not.
0
 
LVL 3

Expert Comment

by:geektothecorenj
ID: 37802862
You didn't state if you were using outlook. It seems like it but most email clients have a built in junk program that subscribes to a list. Below is how to work with Outlook, if you are using something different let me know.

http://office.microsoft.com/en-us/outlook-help/about-the-junk-e-mail-filter-HP005242967.aspx
0
 
LVL 2

Author Closing Comment

by:AhmedAliShaik
ID: 37802958
Thank you
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Utilizing an array to gracefully append to a list of EmailAddresses
This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

789 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question