Add a Trusted Certificate errors out

Posted on 2012-04-03
Last Modified: 2012-05-13

I have broke my server certificates.  I have not been able to receive emails from computer which are not part of the domain.  Its been a while and I would like to finally get this resolved. I am able to recieve emails outside of my network if I have added a computer to my domain.

So I did some research and found the problem to be my certificate.  So I went into my mmc.exe/add-in --> certificate ---> and in my drunken brave moment started deleting all of the certificates I created in the past trying to resolve this problem.  After doing this I went to removed my current resigned my certificate with Godaddy.  And attempted to reissue the certificate within the console... After this I wanted to install the certificate and went to Windows SBS Console, Clicked on Add a trusted Certificate and BAM!!!  I GET THIS ERROR MESSAGE.

  Stopped working

Problem signature:
  Problem Event Name:      CLR20r3
  Problem Signature 01:      trustedcert.exe
  Problem Signature 02:      6.0.5601.0
  Problem Signature 03:      48a22614
  Problem Signature 04:      CNetManagement
  Problem Signature 05:
  Problem Signature 06:      48a225e2
  Problem Signature 07:      21c
  Problem Signature 08:      d
  Problem Signature 09:      System.ArgumentNullException
  OS Version:      6.0.6002.
  Locale ID:      1033

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NOW EVERYONE IS DOWN!  Good thing I have a small staff whom rarely use it but I want to finally get a wrap on my exchange access from the outside.
Question by:timarnold000
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LVL 27

Expert Comment

ID: 37802913
Tim, I found your exact error message located here.
This site also mentions the deletion of found blank certificates. However from your post I'm assuming if any existed they were deleted.

Author Comment

ID: 37803015
Hi David,

I have found the same article.  I ran the wizard and it stated there were errors.  It didn't resolve the problem.

What I did find when going to the connectivity tab is my Web Server Certificate "STATUS" windows says "request submitted" which is correct as I submit the license with godaddy last night.  Part of the resubmittal was creating a new .req on the server and then giving this information to godaddy.  I forget what that txt thing is called...

The error message from the wizard says: Cannot install the certificate authority.  Install the certificate authority manually, and then try again.  I am googling this right now...  But maybe I'm going in the wrong direction
LVL 27

Accepted Solution

David-Howard earned 500 total points
ID: 37803307
I found a Technet article Tim. I'll submit this to you in case you have not already come across it.
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Author Comment

ID: 37803314
The problem with this is when I follow step 4.  I don't see my certificate in the list.  I'm hopelessly lost.. Thanks though

Author Comment

ID: 37803613
Thanks David for at least trying to help me.   In the end I had to completely uninstall CA Authority and reinstall it.   The "Add a trusted Certificate" Finally opened.  I used this website to remove and reinstall:

I'm giving you some points because you spent some of your time to help resolve.

Author Comment

ID: 37803645
I've requested that this question be closed as follows:

Accepted answer: 0 points for timarnold000's comment #37803613
Assisted answer: 250 points for David-Howard's comment #37802913
Assisted answer: 250 points for David-Howard's comment #37803307

for the following reason:

Forgot to mention this is the website for removing Certificate Authority

Author Comment

ID: 37803638
Forgot to paste the website -- DUH

Author Comment

ID: 37803640

Author Comment

ID: 37803646
Forgot to add website to this post
LVL 27

Expert Comment

ID: 37803664
I'm glad you were able to resolve the issue Tim. I'll keep that uninstall in mind. Thanks.....

Author Comment

ID: 37961708
who cares just close it!

Author Comment

ID: 37961709
who cares!

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