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Web sites not working on SBS 2008 after certificate renewal
We have a server running Microsoft Windows Small Business Server 2008. We were getting alerts that the certificate was going to expire so based on troubleshooting guides I found, I ran the Fix My Network wizard to perform the certificate renewal successfully.
Now, however, none of the web sites (OWA, sharepoint, Blackberry Admin) are accessible. The Blackberry Enterprise Server is the most important and I verified that those services are still running. And if log on to the server using the besadmin account, I can open the administrative web page but from any other machine on the network, I can't. This is important because we do phone provisioning via USB cable and we can't keep going to the server to do this.
Help!
Now, however, none of the web sites (OWA, sharepoint, Blackberry Admin) are accessible. The Blackberry Enterprise Server is the most important and I verified that those services are still running. And if log on to the server using the besadmin account, I can open the administrative web page but from any other machine on the network, I can't. This is important because we do phone provisioning via USB cable and we can't keep going to the server to do this.
Help!
see if you can ping the FQDN of the BES server internally and externally
Also, did you run the "Add a trusted Certificate" wizard in the SBS console to re-add the new cert?
ASKER
I had already run the Configure Your Internet Address wizard and that did not resolve the blackberry admin site or the companyweb site. I can, for some reason, get to the OWA site though.
I ran the Fix My Network wizard to install the certificate.
I ran the Fix My Network wizard to install the certificate.
so can BES be pinged internally and externally? by FQDN?
ASKER
yes, it can be pinged by FQDN
Hello,
What is the exact error you are getting while accessing the website? Please disable friendly error message from within your browser's settings and disable custom error from web.config to find out exact error.
Regards,
Sanjay Santoki
What is the exact error you are getting while accessing the website? Please disable friendly error message from within your browser's settings and disable custom error from web.config to find out exact error.
Regards,
Sanjay Santoki
ASKER
where do I disable custom error from web.config?
Hello,
I am not good at coding so lets do it from the IIS manager, open IIS manager -> Click On the website -> Custom error -> Edit Feature from right side -> Detailed.
For internet explorer, Tools -> Internet Option -> Advanced -> untick show friendly error message
Regards,
Sanjay Santoki
I am not good at coding so lets do it from the IIS manager, open IIS manager -> Click On the website -> Custom error -> Edit Feature from right side -> Detailed.
For internet explorer, Tools -> Internet Option -> Advanced -> untick show friendly error message
Regards,
Sanjay Santoki
ASKER
I believe I set the options as you mentioned. When I browse to https://companyweb , I get the following:
HTTP Error 403.14 - Forbidden
The Web server is configured to not list the contents of this directory.
A default document is not configured for the requested URL, and directory browsing is not enabled on the server.
When trying to browse to the BB admin page at https://servername.domain.local:3443/webconsole/login , I get the following:
Internet Explorer cannot display the webpage
HTTP Error 403.14 - Forbidden
The Web server is configured to not list the contents of this directory.
A default document is not configured for the requested URL, and directory browsing is not enabled on the server.
When trying to browse to the BB admin page at https://servername.domain.local:3443/webconsole/login , I get the following:
Internet Explorer cannot display the webpage
ASKER
one other note. I mentioned earlier that if I log in to the server using the besadmin account, I can successfully browse to the BB admin page (https://servername.domain.local:3443/webconsole/login). On the same server, if I log in using the administrator account and go to the BB admin page, I get the Internet Explorer cannot display the webpage error. ???
Have you chhecked the permission in IIS for that website?
Take a look here-
http://www.tek-tips.com/viewthread.cfm?qid=1596592
Take a look here-
http://www.tek-tips.com/viewthread.cfm?qid=1596592
ASKER
I will check that out shortly. Thanks!
ASKER
I am trying to follow that thread but I am having trouble finding the SSL settings they are referring to. On another note, I found that I am getting this message when trying to browse to a number of pages on the SBS server:
HTTP/1.1 200 OK Server: Microsoft-IIS/7.0 Date: Thu, 12 Apr 2012 18:44:05 GMT Connection: close
Does that mean anything?
HTTP/1.1 200 OK Server: Microsoft-IIS/7.0 Date: Thu, 12 Apr 2012 18:44:05 GMT Connection: close
Does that mean anything?
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ASKER
not really a solution
Make sure you are at the console because you may loose connectivity intermittently while this is happening.