Unexpected Stop Errors running Windows Server 2003 x64 w/sp2
Posted on 2012-04-03
We have a Windows Server 2003 x64 SP2 Terminal Server,that for the most part function just fine. But it has as of yesterday had Blue Screen and Stop error occur twice, the other time being 6mths ago, I realize this isn't so bad, but I'd like to resolve or at least attempt to resolve the issue.
The Microsoft support article KB937455, seems to describe the errors that we are getting when it happened. Which are REASON Code:0x805000f both times with different bug strings. Should I go ahead and apply the hotfix? file name is fix201603.
I've never applied a hotfix manually on a Server, guess I just never needed too. I hesitate as I don't want to make the situation worse by updating the NTFS file as this hotfix will do or cause another issue. I do not have a non-productive server to test the hotfix on as MS suggests,
so what pre-cautions should I take prior to install, other than backing up the data.
Our current NTSF.sys file is version 5.2.3790.3959 03/22/06.
FYI - We also have another Windows Server 2003 x86 SP2 that is the DC and File/Print Server.