asked on

the application failed to start because of its side-by-side configuration

I have a computer that after it locked up in Microsoft Word 2007, now all applications we try to launch comes up with:

the application failed to start because of its side-by-side configuration is incorrect

Even in safe mode logged into as admin...

It is running Windows 7 64-bit.

I really do not want to have to reinstall if possible. I have looked through several of the fixes on this site, but they seem to address just one app. I can't run any app.

Geodash

(a). Use the System File Checker tool (SFC.exe) to determine which file is causing the issue, and then replace the file. To do this, follow these steps:

Open an elevated command prompt. To do this, click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
Type the following command, and then press ENTER:

sfc /scannow

The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.

· More Infoermation about SFC scan can be found in this document:

http://support.microsoft.com/kb/929833

Geodash

Here is also some directions written by Microsoft, that may help -

http://support.microsoft.com/kb/2525435

Bob Vaal

ASKER

Ran SFC and it found corrupt files it could not fix - see attached log.
CBS.log

Bob Vaal

ASKER

The second link I have already tried, as I said this was for ACCESS whre ALL of my apps fail to start. Not just one.

Geodash

Have you tried re-running Service Pack?

ASKER CERTIFIED SOLUTION

Bob Vaal