Solved

the application failed to start because of its side-by-side configuration

Posted on 2012-04-03
7
511 Views
Last Modified: 2012-04-15
I have a computer that after it locked up in Microsoft Word 2007, now all applications we try to launch comes up with:

the application failed to start because of its side-by-side configuration is incorrect

Even in safe mode logged into as admin...

It is running Windows 7 64-bit.  

I really do not want to have to reinstall if possible. I have looked through several of the fixes on this site, but they seem to address just one app.  I can't run any app.
0
Comment
Question by:Bob Vaal
  • 4
  • 3
7 Comments
 
LVL 9

Expert Comment

by:Geodash
ID: 37803343
(a). Use the System File Checker tool (SFC.exe) to determine which file is causing the issue, and then replace the file. To do this, follow these steps:

    Open an elevated command prompt. To do this, click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
    Type the following command, and then press ENTER:

sfc /scannow

The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.

 

·         More Infoermation about SFC scan can be found in this document:

http://support.microsoft.com/kb/929833
0
 
LVL 9

Expert Comment

by:Geodash
ID: 37803359
Here is also some directions written by Microsoft, that may help -

http://support.microsoft.com/kb/2525435
0
 

Author Comment

by:Bob Vaal
ID: 37803555
Ran SFC and it found corrupt files it could not fix - see attached log.
CBS.log
0
Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

 

Author Comment

by:Bob Vaal
ID: 37803572
The second link I have already tried, as I said this was for ACCESS whre ALL of my apps fail to start. Not just one.
0
 
LVL 9

Expert Comment

by:Geodash
ID: 37803857
Have you tried re-running Service Pack?
0
 

Accepted Solution

by:
Bob Vaal earned 0 total points
ID: 37827888
Ended up backing up data, formatting the drive and reloading W7.  Thanks for the suggestions just didn't have time to see if there was a fix.
0
 

Author Closing Comment

by:Bob Vaal
ID: 37847966
Ended up backing up data, formatting the drive and reloading W7.
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Log files are useful in diagnosing and repairing problems.  This is a list of common log files and their standard locations that I've compiled.   While this is not exhaustive, it is a pretty good list that I've found to be useful.  I may update it f…
Many admins will agree: WSUS is is a nice invention but using it on the client side when updating a newly installed computer is still time consuming as you have to do several reboots and furthermore, the procedure of installing updates, rebooting an…
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

840 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question