Epson 4490 Scanner with Adobe CS 5.5 Photoshop

Posted on 2012-04-03
Medium Priority
Last Modified: 2012-06-27
After upgrading from Adobe CS2.2 to Adobe CS5.5,

the behavior of my scanner has changed.

 - I am unable to access my Epson Photo 4490 Scanner using the import menu of Photoshop CS 5.5
 - can use the WIA wizard but that has a number of extra steps.
 - I can still scan with the Epson scanner applet to my "My Pictures" folder but, I still have to  double click on the .jpg files to open them in Photoshop.
 - Does anyone know what I would need to do to access the Epson Photo 4490 Scanner directly through Photoshop CS 5.5?
- I've checked the Epson site for a new driver but, the newest for this scanner is from 2007.

Thanks -
Question by:dosmanix
  • 2
LVL 16

Accepted Solution

ddhamm earned 800 total points
ID: 37806101
Here is a support page from Adobe:

It has instructions to download a twain plug in. Not sure if this will help but it is worth a try.

Another option (what I had to do because my scanner would not work with Windows 7) is to use a third party software called VueScan (http://www.hamrick.com/) - it has a free trial but to actually use it you would have to pay for it.


Author Comment

ID: 37813994
Thanks! great answer!
LVL 16

Expert Comment

ID: 37814350
Glad I could help! (don't forget to accept the answer to close the question)


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