Acer Aspire One (AOD250) Webcam problem
Posted on 2012-04-03
Client netbook suddenly having problems with Skype and no video. Starting Skype tells them a Windows error about a USB device has malfunctioned. The webcam drivers I have tested are the Windows update Sonix driver (Same as another working Aspire One netbook), All driver versions available from Acer website. The webcam will work in Windows camera, but not any Acer Cyrstal Cam software or Skype. After the malfunction notice the Webcam will disappear from Device manager and become unknown USB device. After many attempts Windows will no longer reinstall the device other than as unknown USB device. I have seen many similar complaints about these netbooks and the webcams, but no solutions. I am assuming the webcam or USB controller must have failed.
Anyone feel differently or have any ideas that don't require replacing hardware.