BSOD issues Possibly related to Nod32
Posted on 2012-04-03
I have been having some issues with some windows 7 machines crashing. The only link I have been able to find between the 4 computers (all running windows 7 professional) is they all had downloaded and installed Windows update :
Definition Update for Windows Defender - KB915597 (Definition 1.123.978.0)
And after the system is restarted, or signed onto, it will either BSOD on start up, or the user will be able to sign on for a short period of time, then it will BSOD and continuously restart and crash.
We have run into a similar issue before but on Windows Server 2008 R2, and we determined the issue was ESET nod32. After Removal, the servers worked fine and quit unexpectedly crashing. The same seems to be True in this case with the windows 7 machines. We have removed nod32 from the machines that were experiencing these issues, and the issue seems to be resolved.
I'm trying to look at the memory.dmp files but and having no luck opening them in windbg because it says i'm not using the correct symbols (which I downloaded and have listed in windbg symbol file path area). I was wondering If someone could possibly help me out with these and help shed some light on what the exact issue(s) is/are on these PC's and if they are all related or if each are having their own problems.
I am attaching a copy of the Memory.DMP file from one of the computer's (file extentions changed to .txt) for anyone that may be able to help.
Thank you for your time