Shared Outlook contacts folder shows empty for one user
Posted on 2012-04-03
User A has shared her contacts list with Users B C and D. B and C can see the shared contacts folder with no problem. User D, however, sees the shared folder in her Outlook, but it is empty.
This is on a hosted Exchange 2007 server. User D is running Windows XP, using MS Office 2010.
User A is running Win7 x64, using MS Office 2010.
We've tested setting up the profile on a different computer and network, but the contact folder still shows up blank.
What might be causing it to be blank for just the one user?