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Outlook 2007 Error

I have an user that when replying forwarding emails with embedded content or hyperlinks her outlook hangs with "Contacting the server for information" after this the only way around it is to go and kill the process, Using Exchange 2007.

I have tried setting email to plain text, removing signature, disabling the "automatic picture download" in trust center with no avail.

Marketing VP, getting desperate for a solution :)
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cheto06
Asked:
cheto06
1 Solution
 
wasiftoorCommented:
You can check a couple of options for the resolution.

Select <TOOLS>, <OPTIONS>, <MAIL SETUP>
Near the bottom of that page,
Under <CONTROL HOW OUTLOOKS CONNECTS TO DIAL-UP ACCOUNTS>
 Select <ALWAYS USE AN EXISTING DIAL-UP CONNECTION>

If the above solution does not solve this also check

<TOOLS>  , <TRUST CENTER> , <AUTOMATIC DOWNLOAD>
Uncheck ALL OPTIONS

Good Luck!
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cheto06Author Commented:
Tried these options and no luck.
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apache09Commented:
Have a look for mapped drives on the users PC
Are there any not connected?
If there are remove them and try again
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shahzammCommented:
did you tried login in with different profile & test outlook.
it could be forms cache @ user_name\AppData\Local\Microsoft\FORMS. delete frmcache.dat
try deleting %userprofile%\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Outlook. delete this content.outlook folder & relaunch outlook & test.
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cheto06Author Commented:
Tried this and no luck. There is on content.outlook in the Temp Internet Files directory.
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