Solved

Outlook 2007 Error

Posted on 2012-04-03
5
615 Views
Last Modified: 2012-10-31
I have an user that when replying forwarding emails with embedded content or hyperlinks her outlook hangs with "Contacting the server for information" after this the only way around it is to go and kill the process, Using Exchange 2007.

I have tried setting email to plain text, removing signature, disabling the "automatic picture download" in trust center with no avail.

Marketing VP, getting desperate for a solution :)
0
Comment
Question by:cheto06
5 Comments
 
LVL 9

Expert Comment

by:wasiftoor
Comment Utility
You can check a couple of options for the resolution.

Select <TOOLS>, <OPTIONS>, <MAIL SETUP>
Near the bottom of that page,
Under <CONTROL HOW OUTLOOKS CONNECTS TO DIAL-UP ACCOUNTS>
 Select <ALWAYS USE AN EXISTING DIAL-UP CONNECTION>

If the above solution does not solve this also check

<TOOLS>  , <TRUST CENTER> , <AUTOMATIC DOWNLOAD>
Uncheck ALL OPTIONS

Good Luck!
0
 

Author Comment

by:cheto06
Comment Utility
Tried these options and no luck.
0
 
LVL 47

Expert Comment

by:apache09
Comment Utility
Have a look for mapped drives on the users PC
Are there any not connected?
If there are remove them and try again
0
 
LVL 7

Accepted Solution

by:
shahzamm earned 500 total points
Comment Utility
did you tried login in with different profile & test outlook.
it could be forms cache @ user_name\AppData\Local\Microsoft\FORMS. delete frmcache.dat
try deleting %userprofile%\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Outlook. delete this content.outlook folder & relaunch outlook & test.
0
 

Author Comment

by:cheto06
Comment Utility
Tried this and no luck. There is on content.outlook in the Temp Internet Files directory.
0

Featured Post

Free Trending Threat Insights Every Day

Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

Join & Write a Comment

Use these top 10 tips to master the art of email signature design. Create an email signature design that will easily wow recipients, promote your brand and highlight your professionalism.
If you don't know how to downgrade, my instructions below should be helpful.
This tutorial will walk an individual through the process of transferring the five major, necessary Active Directory Roles, commonly referred to as the FSMO roles from a Windows Server 2008 domain controller to a Windows Server 2012 domain controlle…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

14 Experts available now in Live!

Get 1:1 Help Now