Tymetwister
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User accounts in Windows 7
I have a user who changed their account name after setting it up initially. Now when they reboot, the machine comes up with the old user name and she has to use that to login. But when you look at User Accounts, the only one showing is the user account which she changed the name to. If you lock the computer, it shows the new name but the old one in parenthesis. Any ideas?
ASKER
Hi, thanks for your reply. This is a local account, not an account in AD. In the reg key, it does 2 "default," one has (value not set). I don't see either name actually specified in the reg key nor in the docs folder.
can you post a picture of the login screen? Some how old user info is still cached or it only changed the display name? Can you copy her profile and blow out profiles from registry?
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ASKER
We just needed to delete the profile and make a new one. Thanks for the help!
navigate to start > run > regedit
HKEY_LOCAL_MACHINE\SOFTWAR
do you see the profiles? How about in the documents and settings folder?