Exchange 2007 Outlook Anywhere URL issues

Hi all,

SBS 2008, had exchange working fine with Outlook Anywhere for last year or so until today when something has happened.

basically whenever a remote client closes their outlook, upon reopening the URL has changed in the Outlook Anywhere Settings to http://servername
the msstd stays correct and unchaged.
Also the proxy authentication changes from NTLM to Basic.

The URL should point to https://xxxxx.yyyyyy.ltd.uk not to my servers netbios name.

What do i need to do to get this sorted?

Test Outlook config from client
http://i27.photobucket.com/albums/c197/thomo123/TestEmailconfig.png

says autodiscover is workign fine and pulls back all the correct values apart from the Server entry for Exchange HTTP.

Outlook Anywhere before and after settings
http://i27.photobucket.com/albums/c197/thomo123/OutlookAnywhereSettings.jpg

Some outputs from the server:

http://i27.photobucket.com/albums/c197/thomo123/get-outlookprovider.jpg
http://i27.photobucket.com/albums/c197/thomo123/get-clientaccessserver.png
http://i27.photobucket.com/albums/c197/thomo123/get-autodiscoveryvirtualdirectory.jpg

OWA - Protected by 3rd Party Verisgn SSL cert

Anybody have any clue whats changed, and how i can get the URL to stay as https://xxxxx.yyyyy.ltd.uk rather than keep swapping back to the netbios name of the server every Outlook restart?

If you need anymore info or EMS outputs please yell

Cheers
FulgentAsked:
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jaredr80Commented:
Have you run the fix my network wizard? It seems as though you have a cert issue, where it is not applied correctly. See what comes up on the wizard and then report back, if it does not resolve your issue.

-Jared
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PadamdeepCommented:
Open to Exchange Management Console.

Go to Server Configuration> Client Access

In the middle pane, right click and go to properties of CAS Server and go to Outlook Anywhere Tab.

Check what's the URL populated over there.

I assume you have just one CAS Server. If you have multiple then check for each one of those.

~ Singh
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FulgentAuthor Commented:
@jaredr80 - fix my network detects no issues relating to Certificate problems.
Only issues it moans about is DNS using forwarders and it not being able to configure router.
SSL cert has been installed and working fine sine Aug 2011.

@Pasamdeep - the populated URL is correct - xxxxxxxx.yyyyyyyyyy.ltd.uk
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PadamdeepCommented:
How many Exchange Servers do you have and how many are Client Access Servers?

~ Singh
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FulgentAuthor Commented:
1 exchange server - that is on the SBS2008 server - only server in environment
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jaredr80Commented:
This is an SBS system so only one exchange server should exist. Is this occurring on all computers or just some? Is this occurring externally and internally? Its possible it's a trust issue as well.

Have you tried https://www.testexchangeconnectivity.com/ as well?

-Jared
0
PadamdeepCommented:
That's strange.

If you have just one server then I would suggest Disable Outlook Anywhere, reset IIS and then Enable it again, reset IIS.

~ Singh
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FulgentAuthor Commented:
No other remote user has complained bar this one so im going to recreate his Outlook profile etc etc.
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FulgentAuthor Commented:
as unexpectedly as it broke, it started working agin without user intevention!!

Have no idea what broke it and no idea what fixed it.
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FulgentAuthor Commented:
fixed itself
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