Error 1723 Java Install

Error 1723. There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor.

when installing java ... also get error if I try to uninstall old java version from add remove programs.
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tried downloading offline file from java website ... same problem ..

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have also got errors like fatal error ... on other ocassions.

Any ideas...
Thanks
LVL 4
mvalencia2003Asked:
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Raymond PengConnect With a Mentor Systems EngineerCommented:
try running the fixit utility here for uninstalling programs

http://support.microsoft.com/kb/2438651
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Raymond PengConnect With a Mentor Systems EngineerCommented:
can you rename the java folder to java.old and try again with the install file from java?
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AnuroopsunddCommented:
http://www.java.com/en/download/help/error_1723.xml

SOLUTION

1.Remove any traces of the failed Java installation by uninstalling Java.
    http://www.java.com/en/download/uninstall.jsp
2.Download and install the offline installation package.
   http://www.java.com/winoffline_installer/
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mvalencia2003Author Commented:
Anuroopsundd,
I have tried this - get the error 1723
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Sergsystem administratorCommented:
Try to remove any traces of the previous and failed Java installation by uninstalling Java http://www.java.com/en/download/help/uninstall_java.xml. Then download and install the Windows offline installer package http://www.java.com/winoffline_installer/.
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mvalencia2003Author Commented:
Thanks
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TAChildersCommented:
Thank You!  You saved me hours of research and frustration!  This "FixIt" utility should be part of Windows 7!
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