Error 1723 Java Install

Error 1723. There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor.

when installing java ... also get error if I try to uninstall old java version from add remove programs.

tried downloading offline file from java website ... same problem ..


have also got errors like fatal error ... on other ocassions.

Any ideas...
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Raymond PengSystems EngineerCommented:
can you rename the java folder to java.old and try again with the install file from java?


1.Remove any traces of the failed Java installation by uninstalling Java.
2.Download and install the offline installation package.
mvalencia2003Author Commented:
I have tried this - get the error 1723
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Raymond PengSystems EngineerCommented:
try running the fixit utility here for uninstalling programs

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Sergsystem administratorCommented:
Try to remove any traces of the previous and failed Java installation by uninstalling Java Then download and install the Windows offline installer package
mvalencia2003Author Commented:
Thank You!  You saved me hours of research and frustration!  This "FixIt" utility should be part of Windows 7!
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