Outlook 2007 won't save format settings
Posted on 2012-04-04
In the last week or so I have a Windows XP computer with Office 2007 installed where the user is getting some emails with White font in the body. This is coming from different senders, so it's not from just one user. I have tried to change her font settings from automatic to Black and line spacing from double to single when she hits the Enter key. She clicks default to save as default settings, but when she opens a new email the settings have reverted back. Outlook 2010 is on my computers, so it is hard to troubleshoot.
The problem computer has had all Windows' updates pushed to the computer. If I cannot find a solution, I will probably just repair the install, or uninstall and reinstall either again with 2007 or upgrade it to 2010.