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What version of Exchange? Also, have you tried completely removing the account from their phone and resetting it up? That has has worked for me a few times with clients of mine.
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What version of Exchange? Also, have you tried completely removing the account from their phone and resetting it up? That has has worked for me a few times with clients of mine.

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exchange is 2003. <br />
would that help with the shared calendar veiw on the secretary ? she also is not able to see some appointments on there.
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exchange is 2003.
would that help with the shared calendar veiw on the secretary ? she also is not able to see some appointments on there.

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Have you checked the permissions of the calendar to make sure the secretary has full control of the shared calendar? If you right click on the Calendar in outlook and select properties, you will see a permissions tab. You can add the users that need to be able to modify the calendar in question.
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Have you checked the permissions of the calendar to make sure the secretary has full control of the shared calendar? If you right click on the Calendar in outlook and select properties, you will see a permissions tab. You can add the users that need to be able to modify the calendar in question.

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They havr permissions. It is a speratic thing. She can see some and not see others appointments.
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They havr permissions. It is a speratic thing. She can see some and not see others appointments.

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I am the only one who had the right answer.
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I am the only one who had the right answer.

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I have one user on the network that seems to be having issues getting all of his appointments to synch with all of his devices. If he makes an appointment on his calendar in outlook, it sometimes will not be on his Iphone nor will it show up on his shared calendar on his secretary's outlook. <br />
I have it all up to date with patches and updates.<br />
Thanks.
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I have one user on the network that seems to be having issues getting all of his appointments to synch with all of his devices. If he makes an appointment on his calendar in outlook, it sometimes will not be on his Iphone nor will it show up on his shared calendar on his secretary's outlook. 
I have it all up to date with patches and updates.
Thanks.

Outlook/Exchange synch issues

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Outlook

Windows 7 is an operating system from Microsoft. Features include multi-touch support, a redesigned Windows Shell with a new taskbar, referred to as the Superbar, a home networking system called HomeGroup, and performance improvements.

Windows 7

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.