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Outlook/Exchange synch issues

Posted on 2012-04-04
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Last Modified: 2012-04-16
I have one user on the network that seems to be having issues getting all of his appointments to synch with all of his devices. If he makes an appointment on his calendar in outlook, it sometimes will not be on his Iphone nor will it show up on his shared calendar on his secretary's outlook.
I have it all up to date with patches and updates.
Thanks.
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Question by:raffie613
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6 Comments
 

Expert Comment

by:computerconcepts
ID: 37807637
What version of Exchange? Also, have you tried completely removing the account from their phone and resetting it up? That has has worked for me a few times with clients of mine.
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Author Comment

by:raffie613
ID: 37807665
exchange is 2003.
would that help with the shared calendar veiw on the secretary ? she also is not able to see some appointments on there.
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Expert Comment

by:computerconcepts
ID: 37807695
Have you checked the permissions of the calendar to make sure the secretary has full control of the shared calendar? If you right click on the Calendar in outlook and select properties, you will see a permissions tab. You can add the users that need to be able to modify the calendar in question.
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Author Comment

by:raffie613
ID: 37807846
They havr permissions. It is a speratic thing. She can see some and not see others appointments.
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Accepted Solution

by:
raffie613 earned 0 total points
ID: 37834978
ok I figured it out. I removed the Cached exchange mode and everything is being veiwed properly.
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Author Closing Comment

by:raffie613
ID: 37850383
I am the only one who had the right answer.
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