ActiveX problem solved

Hi!

This is just for info of a solved problem.

A few weeks ago I suddenly faced a problem on Win7 with two IE9 pages with ActiveX, i.e. they stopped to work, after months/years ...

After some thinkings/investigations I came to the conclusion, that it shall have something to do with a newly purchased cleaning program and the full scan and "fix all" done with it ...

The key for this was, that it "fixed all" cleaning also the C:\Windows\Downloaded Program Files containing the ActiveX modules, excluding some open .dll's.

So, the solution to prevent this problem is, that after a full scan, before fix all, go to the fix details and untick the Downloaded Program Files item!

OK, one more note ... Once I faced also, that the ActiveX's didn't even to react to ask for to install, and then after investigation, e.g. checking all the IE9 settings, I noted, that the whole DPF folder was totally missing, but then just after self adding it there the ActiveX's begun to install properly, how simple and stupid after a hard troubleshooting ...


Best regards,

Pete V.
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PeteVfiAsked:
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PeteVfiAuthor Commented:
Hi!

Please, a question to Moderator.

As noted, this case was already solved by myself and announced just for info to the database, and that's why I appointed just the min. 20 points for it.

But, as it was taking some hour to solve it going through all the troubleshooting steps, could I increase the points to some e.g. 250 and then granting them to myself as an accepted solution?


Best regards,

Pete V.
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David Johnson, CD, MVPOwnerCommented:
I came to the conclusion, that it shall have something to do with a newly purchased cleaning program and the full scan and "fix all" done with it ...

Most of these programs try and fix "non-existent' problems these and registry 'cleaners' can cause a lot of problems in the unintended consequences area.
You were lucky that you remembered that you had run this 'fixer' most users claim that they have done nothing. (I know this from years of experience)
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PeteVfiAuthor Commented:
Hi!

Thanks for your comment v3ofa.

Yes, I have noted the same thing at clients, but last time years ago.


Best regards,

Pete V.
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PeteVfiAuthor Commented:
Hi!

OK, let's try this "trick" ... and then wait for the Moderator's comment or objection!


Best regards,

Pete V.
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PeteVfiAuthor Commented:
As noted, this case was already solved by myself and announced just for info to the database, and that's why I appointed just the min. 20 points for it.

But, as it was taking some hour to solve it going through all the troubleshooting steps, could I increase the points to some e.g. 250 and then granting them to myself as an accepted solution?


Best regards,

Pete V.
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