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Server 2008 R2 remote desktop licenses not recognized

Posted on 2012-04-05
Medium Priority
Last Modified: 2012-06-27

I've installed and activated 5 licenses of remote desktop on Server 2008 R2, for some reason it does not recognize them and keeps on prompting me with the message that the message attached.

The server is part of the domain, the license server configured for it is the DC server which is Server 2003 R2 Enterprise, 64-bit, SP2.
Question by:iNc0g
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LVL 24

Expert Comment

ID: 37809931
Whats the message? Can't see any attachment?

Author Comment

ID: 37810233
sorry, my bad, here it is.
LVL 24

Expert Comment

ID: 37810314
Click Start - Administrative Tools - Remote Desktop Services - Remote Desktop Session Host Configuration
In there look for Remote Desktop License Servers - right click on and select Properties
Is your license server pointing to the correct server in there?
See screenshot for example as it should be.
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Expert Comment

ID: 37810371
  If smckeown777's comments work then you should be good to go.

But the Qs is confusing.

If the Licensing Server is windows 2008 and the server which needs the RDS cals is the Windows 2003 server, then you might get the error since I dont see any Windows 2003 licenses.

Author Comment

ID: 37826454
Currently, the server which needs the RDS cals is the 2008, and the Licensing server configured is our main dc server 2003, i've tried changing the Licensing server to point itself instead of the 2003 server using gpedit.msc  but it did not change it, the option is greyed out, I assume I need to delete the connection and create a new one with the new setting but there are users currently connected to the server and working on it so I cannot do that just yet.
LVL 24

Accepted Solution

smckeown777 earned 1400 total points
ID: 37827070
If they are greyed out its due to the group policy - if you can't get the group policy to work I'd remove that part from the policy and see if you can change it manually first, then you once you get it working you can apply the correct policy again

Author Closing Comment

ID: 37848483
The problem was indeed a GPO pointing to the Main server, what I did was added address: before the Main in the GPO , restarted the server and it worked.


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