?
Solved

How do I add a shared mailbox without create an outlook profile

Posted on 2012-04-05
2
Medium Priority
?
526 Views
Last Modified: 2012-04-17
Hi Guys,

We have a user that does not have a personal mailbox, but he requires access to a shared mailbox.  The shared mailbox is working correctly.

How do I add this shared mailbox to the user's outlook 2007?  I can't seem to get to the 'Open Additional Mailboxes' area without creating an outlook profile first.

NOTE:  The user is NOT going to get a personal email address.

Thanks in advance.
0
Comment
Question by:madstylex
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 2

Accepted Solution

by:
joshfraser earned 2000 total points
ID: 37809953
Hi Madstylex

You should just be able to create an outlook profile and have the "Shared" mailbox as the exchange account. If the user has access to it then their credentials will allow them to open it.

Josh
0
 
LVL 19

Expert Comment

by:suriyaehnop
ID: 37809976
To open the Shared mailbox via Outlook/OWA that user must have permission ton access this mailbox mean you must assign FULL Access and also Send As to this user. The user himself must have AD Account. You can't log on using shared mailbox AD since this account was disabled by default.

or else you can ask the user access through owa https://webmail.contoso.com/owa/sharedmailbox@contoso.com but again user must have AD account
0

Featured Post

VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article explains how to install and use the NTBackup utility that comes with Windows Server.
Having trouble getting your hands on Dynamics 365 Field Service or Project Service trial? Worry No More!!!
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…
The viewer will learn how to create two correlated normally distributed random variables in Excel, use a normal distribution to simulate the return on different levels of investment in each of the two funds over a period of ten years, and, create a …

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question