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HP Deskjet 845c - Windows 7 Home 32bit - Not Printing

Posted on 2012-04-05
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Last Modified: 2012-04-18
Hi Experts,

We have a client who has recently upgraded to Windows 7 Home 32bit.  His printer, HP Deskjet 345c installed okay through Windows update and printed a Windows a test page okay but when you try and print from any application you get a blank page.

I have tried removing it and re-installing it with every configuration but I end up with the same response.

Any help would be great,

Thanks.
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Question by:KTBerwick
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4 Comments
 
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Expert Comment

by:IanTh
ID: 37809992
sounds like it sending print jobs using the wrong setting like wrong pcl for instance
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Author Comment

by:KTBerwick
ID: 37810543
@IanTh Do you know if there is any way to change that?
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Accepted Solution

by:
KTBerwick earned 0 total points
ID: 37843477
Tried everything, could not get it to work.  Gave in and installed a new printer!!! Failure!
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Author Closing Comment

by:KTBerwick
ID: 37859701
Was not a perfect solution but printing is now available!
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