HP Deskjet 845c - Windows 7 Home 32bit - Not Printing

KTBerwick
KTBerwick used Ask the Experts™
on
Hi Experts,

We have a client who has recently upgraded to Windows 7 Home 32bit.  His printer, HP Deskjet 345c installed okay through Windows update and printed a Windows a test page okay but when you try and print from any application you get a blank page.

I have tried removing it and re-installing it with every configuration but I end up with the same response.

Any help would be great,

Thanks.
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®

Commented:
sounds like it sending print jobs using the wrong setting like wrong pcl for instance

Author

Commented:
@IanTh Do you know if there is any way to change that?
Tried everything, could not get it to work.  Gave in and installed a new printer!!! Failure!

Author

Commented:
Was not a perfect solution but printing is now available!

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial