Solved

HP Deskjet 845c - Windows 7 Home 32bit - Not Printing

Posted on 2012-04-05
4
743 Views
Last Modified: 2012-04-18
Hi Experts,

We have a client who has recently upgraded to Windows 7 Home 32bit.  His printer, HP Deskjet 345c installed okay through Windows update and printed a Windows a test page okay but when you try and print from any application you get a blank page.

I have tried removing it and re-installing it with every configuration but I end up with the same response.

Any help would be great,

Thanks.
0
Comment
Question by:KTBerwick
  • 3
4 Comments
 
LVL 30

Expert Comment

by:IanTh
ID: 37809992
sounds like it sending print jobs using the wrong setting like wrong pcl for instance
0
 

Author Comment

by:KTBerwick
ID: 37810543
@IanTh Do you know if there is any way to change that?
0
 

Accepted Solution

by:
KTBerwick earned 0 total points
ID: 37843477
Tried everything, could not get it to work.  Gave in and installed a new printer!!! Failure!
0
 

Author Closing Comment

by:KTBerwick
ID: 37859701
Was not a perfect solution but printing is now available!
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Phaser 4510 feed unit 11 88
epson scan can't find necessary files but I already reinstalled software 7 97
Printer recommendation 7 54
Print in grayscale 7 50
Causes of paper jams:The following are the main causes of paper jams. Guides:If the guides for the paper are not set correctly they may cause the paper to enter at an angle. You should ensure that the guides are set correctly for the paper type a…
Printers have changed substantially in the last 30 or so years, not just in technical capabilities but in cost and usage as well.  Printers were originally used for interfacing with the operator, not necessarily for printing copy or pictures. In …
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…

840 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question