Solved

HP Deskjet 845c - Windows 7 Home 32bit - Not Printing

Posted on 2012-04-05
4
737 Views
Last Modified: 2012-04-18
Hi Experts,

We have a client who has recently upgraded to Windows 7 Home 32bit.  His printer, HP Deskjet 345c installed okay through Windows update and printed a Windows a test page okay but when you try and print from any application you get a blank page.

I have tried removing it and re-installing it with every configuration but I end up with the same response.

Any help would be great,

Thanks.
0
Comment
Question by:KTBerwick
  • 3
4 Comments
 
LVL 30

Expert Comment

by:IanTh
ID: 37809992
sounds like it sending print jobs using the wrong setting like wrong pcl for instance
0
 

Author Comment

by:KTBerwick
ID: 37810543
@IanTh Do you know if there is any way to change that?
0
 

Accepted Solution

by:
KTBerwick earned 0 total points
ID: 37843477
Tried everything, could not get it to work.  Gave in and installed a new printer!!! Failure!
0
 

Author Closing Comment

by:KTBerwick
ID: 37859701
Was not a perfect solution but printing is now available!
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

If you use a Brother DCP 130C or similar Brother printer, at some point you might encounter the following problem: after you change the ink cartridge, the printer displays an "ink empty" message. Sometimes you just need to follow the instructions…
This seems to be a very common error related to the Samsung printer driver. First, this is the error we're talking about: Log: System Type: Error Event: 7000 Agent Time: 3:37:24 am 22-Apr-09 Event Time: 6:07:24 pm 21-Apr-09 UTC Source: Se…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

773 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question