• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 808
  • Last Modified:

HP Deskjet 845c - Windows 7 Home 32bit - Not Printing

Hi Experts,

We have a client who has recently upgraded to Windows 7 Home 32bit.  His printer, HP Deskjet 345c installed okay through Windows update and printed a Windows a test page okay but when you try and print from any application you get a blank page.

I have tried removing it and re-installing it with every configuration but I end up with the same response.

Any help would be great,

Thanks.
0
KTBerwick
Asked:
KTBerwick
  • 3
1 Solution
 
IanThCommented:
sounds like it sending print jobs using the wrong setting like wrong pcl for instance
0
 
KTBerwickAuthor Commented:
@IanTh Do you know if there is any way to change that?
0
 
KTBerwickAuthor Commented:
Tried everything, could not get it to work.  Gave in and installed a new printer!!! Failure!
0
 
KTBerwickAuthor Commented:
Was not a perfect solution but printing is now available!
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Introducing Cloud Class® training courses

Tech changes fast. You can learn faster. That’s why we’re bringing professional training courses to Experts Exchange. With a subscription, you can access all the Cloud Class® courses to expand your education, prep for certifications, and get top-notch instructions.

  • 3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now