Link to home
Start Free TrialLog in
Avatar of KTBerwick
KTBerwickFlag for Afghanistan

asked on

HP Deskjet 845c - Windows 7 Home 32bit - Not Printing

Hi Experts,

We have a client who has recently upgraded to Windows 7 Home 32bit.  His printer, HP Deskjet 345c installed okay through Windows update and printed a Windows a test page okay but when you try and print from any application you get a blank page.

I have tried removing it and re-installing it with every configuration but I end up with the same response.

Any help would be great,

Thanks.
Avatar of IanTh
IanTh
Flag of United Kingdom of Great Britain and Northern Ireland image

sounds like it sending print jobs using the wrong setting like wrong pcl for instance
Avatar of KTBerwick

ASKER

@IanTh Do you know if there is any way to change that?
ASKER CERTIFIED SOLUTION
Avatar of KTBerwick
KTBerwick
Flag of Afghanistan image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Was not a perfect solution but printing is now available!