Display issues with IE 8 and 9

Posted on 2012-04-05
Medium Priority
Last Modified: 2012-04-10

I have a new site that i am hoping to launch soon, however a few website testers have reported problems sporadic problems on versions of IE 8 and 9. The problem is though, i cant replicate them, when installing the same versions...

The site address is:

I would be grateful if people could have a quick look and let me know any obvious display issues, and if possible suggestions for how to fix them.

Main reported issues are:
home page - bottom 6 featured boxes misaligning
My account page - buttons cut in half, and also not centered
product page - misalignment of copy and buttons

Any help would be greatly appreciated
Question by:Dean OBrien
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Assisted Solution

Lance_P earned 200 total points
ID: 37810322
Opened up fine here in IE 9 and Firefox 11. Although the website is not 'rated' so received a warning from Mcafee. :)
LVL 30

Assisted Solution

LZ1 earned 200 total points
ID: 37811011
Everything looks good on Windows 7 IE 8, 9, FF, Safari and Chrome.
LVL 53

Accepted Solution

COBOLdinosaur earned 840 total points
ID: 37812821
It is possible they are running in compatibility mode when testing.

try adding:
<meta content="IE=edge,chrome=1" http-equiv="X-UA-Compatible" />

The head of the pages right after the meta character set.

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Assisted Solution

imantas earned 760 total points
ID: 37815416
The page does seem to have problems you mentioned. For the buttons in the "My account" page, they seem to have a style "IE 6 only" which is applied to IE9 compatability mode. Height is set to 21px instead of 50px which is used for other browsers. Not sure why this is set. These buttons also seem to be misaligned. I suggest to add
left: 0px;
text-align: center;

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into the "buttons-set" CSS class.

Another thing I notices is that the whole page doesn't have default align set which might lead to misaligning. You should set "text-align: center" of the body element.

Furthermore, images of the 6 boxes you mentioned sometimes tends to "fall out" out of the container. You should add these properties into the CSS class of the images:
position: relative;
top: 0px;
left: 0px;
z-index: <lower value than the items that need to overlay the image>;

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CSS class "product-price" has dimensions set to values being too low for the price to be displayed, since its "overflow" is set to "hidden", the price is cut off. You should either make it bigger or set its "overflow" to "visible".

Regarding the product page, everything seems to be really messed up because there is just not enough content on the page for the footer to be low enough on the page view, thus content and the footer collides and messes everything up, not even sure where to start correcting styles. You should somehow make sure that the content area is big enough to push the footer low enough to the bottom. Can't really tell anything about the buttons as other things need to be fixed first.

Hope this helps.
LVL 12

Author Comment

by:Dean OBrien
ID: 37825334
Thanks for all the comment, sorry for delay responding. I plan to go through and test all tomorrow when back at work.

LVL 12

Author Comment

by:Dean OBrien
ID: 37827183
Lance and LZ1 - thanks for looking and providing feedback.

Cd& - thanks, the meta tag you provided solved issue, they were all related to this compatibility issue.

imantas - thank for the detailed feedback on the css, you also confirmed the compatibility issue (i couldnt find any reference to 21px for IE6 - any ideas where it is set?). I have amended the css classes where appropriate. Apart from aligning the body as this would mean manually having to set individual elements again throughout the site, where left align was needed.

The product page is now behaving as it should be (all be it not likely in IE6 and below - but im happy to ignore this given the percentage of users using those browsers nowadays.) Was the rest of the page so badly laid out?

Thanks again to all

Expert Comment

ID: 37827398
Hi easynow111,

The height of 21px is set in this file:

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button.button { height:21px; }

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Which you include for IE < 8 browsers, so it's shown incorrectly for IE 7 as well, not only IE 6.

Regarding the product details page, only that page looked very bad, the rest of the website seemed more or less good.


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