HP Tape library issues
Posted on 2012-04-05
Product- HP MSL6000 Tape Library
Operating system- Windows Server 2008 R2 standard
Error message: FAULT CODE: 8003(SOFT9. DRIVE LOAD DID NOT COMPLETE".
I am using the HP MSL6000 tape library with two drives, one LTO2 and LTO4 drives. I recently upgraded to Backup Exec 2012 and havent been able to run a proper inventory for the tapes. Some of the tapes shows up as cleaning media and sometimes the inventory keeps failing. I ran the HP Library and Tape Tools utility and did the tests for the library as well as for the drives. One of the LTO4 drives just said that the firware was outdated and i have updated the firware also. All the tests have passed and doesnt show me any errors. However often when i do the inventory now , i see a message on the front panel of the library
saying "FAULT CODE: 8003(SOFT9. DRIVE LOAD DID NOT COMPLETE".
Does this mean that there is any issue with the HP Library or the drives?