Solved

iPad - Prevent WiFi from disabling when Safari is closed?

Posted on 2012-04-05
3
547 Views
Last Modified: 2012-04-18
Hi -

We have guests with iPads utilizing our WiFi. They are totally segemented to a different guest network. My problem is we are utilizing layer 3 authentication. From what I read is is each time a user closes Safari or their iPad screen goes dark the WiFi is disabled. Therefore the user must reauthenticate via the layer 3 login. We aren't thrilled converting over to layer-2 authentication which would solve the problem, because we like the web login of layer 3 authentication.

Does anyone know of an app or setting on the iPad to prevent the WiFi from being disabled upon Safari closure or screen sleeping?
0
Comment
Question by:First Last
3 Comments
 
LVL 1

Assisted Solution

by:MaartenJ
MaartenJ earned 100 total points
ID: 37811627
We actually don't have that problem at all. . . . we currently have the same setup only we have our authentication based on the MAC Adress of the device.

We have to set a password on the Wireless Router and add the MAC adress of the iPad into the Wireless Setup. ( You can even set the wireless network on invisible so you can only add the information you know and it won't be discovered by other 3rd parties that don't need it)

After that you can just set up the wireless network on you Apple device and voila it works without any problems...

Perhaps you also need to check the IOS versions on the iPads for it does actually sound like a bug to me :)


Good Luck!
0
 
LVL 3

Accepted Solution

by:
minder49 earned 400 total points
ID: 37839988
Sounds like you could also use the iPhone Configuration Utility.  It works for iPads too.  That way you can configure the Wireless settings and lock them from being changed.

If you create the profile with the iPhone Configuration Utility, you can then use Apple Configurator to push it to multiple devices at the same time.

http://www.apple.com/support/iphone/enterprise/
0
 
LVL 1

Author Closing Comment

by:First Last
ID: 37862648
I spoke with Cisco TAC. <br /><br />MaartenJ - Your setup works because it is based off layer 2 authentication. My setup is using layer three and Cisco admits it won't work, but said there may be 3rd party solutions.<br /><br />minder49 - I'm going to try the iPhone Configuration Utility. <br /><br />At this point I still don't have a solution, but may go with strickly a layer 2 solution for our iPads.
0

Featured Post

IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

A lot of new and distinct gadgets are making their appearance every other day. The latest gadget that has wooed the attention of all gadget lovers and non gadget lovers alike is the Smartwatch. This tiny gadget is capable of offering live access to …
In this article we will discuss some EI Capitan Mail app issues and provide some manual process to resolve them.
Users will learn how resize a batch of photos from a single command in Photoshop via Photoshop's Image Processor. Open up an Image you'd like to resize in Adobe Photoshop: Adjust the image size according to your preferences. Image > Adjustments > …
Users will learn how to set proper sequence settings, scale images, paste attributes, add transitions, fades, and music. Open up Final Cut Pro 7 and Create a new Project: Set the Sequence Settings. a) Click File > Easy Setup > Format > Apple ProRe…

708 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now