Printer prints garbage characters at the bottom of pages
Posted on 2012-04-05
Good morning Experts,
I have a HP MultiFunction Color LaserJet CM2320nf MFP utilizing the PCL6 driver for this model that is printing garbage characters on the bottom of every page. This is occuring on all machines within a Windows Server 2008 environment. Nothing has changed since the day before with the printer and I am wondering where else to look. Below is a list of what has been attempted:
1.Verified the TCP/IP port is correct and their are no conflicts
2.Verified the Ethernet cord is snug.
3.Tested printing from multiple applications and it occurs in all.
4.Verified the characters are random and are not an error code.
5.Swapped out the driver for the HP UPD with no luck.
6.Power cycled the printer.
Any help or suggestions are much appreciated, thanks!