Windows Server 2003 won't Boot - Hangs at Splash Screen
Hi,
We came in this morning to a hung server that users couldn't access. Upon rebooting it hangs at the Windows Server 2003 splash screen. Here are the specs & troubleshooting steps attempted so far:
Configuration Info:
* Server Hardware = HP ProLiant ML570 G2
* Server OS = Windows Server 2003
* HDD = 4 disks in a Raid 5 config
Troubleshooting Steps:
* Attempted most variations of booting to "Last Known Good Config", Safe Mode, Safe Mode with Networking
-> hangs each time at this file - acpitabl.dat
* Replaced the CMOS battery
-> attempted to update ACPI settings in BIOS - not visible/available?
* Removed 1 hdd & rebooted to try to "degrade" setup, then added back to normal hdd setup
* Boot to Windows Server 2003 cd, attempted Repair
-> it reported that it didn't find any disks?? ($65)
Any help is appreciated, thanks.
We came in this morning to a hung server that users couldn't access. Upon rebooting it hangs at the Windows Server 2003 splash screen. Here are the specs & troubleshooting steps attempted so far:
Configuration Info:
* Server Hardware = HP ProLiant ML570 G2
* Server OS = Windows Server 2003
* HDD = 4 disks in a Raid 5 config
Troubleshooting Steps:
* Attempted most variations of booting to "Last Known Good Config", Safe Mode, Safe Mode with Networking
-> hangs each time at this file - acpitabl.dat
* Replaced the CMOS battery
-> attempted to update ACPI settings in BIOS - not visible/available?
* Removed 1 hdd & rebooted to try to "degrade" setup, then added back to normal hdd setup
* Boot to Windows Server 2003 cd, attempted Repair
-> it reported that it didn't find any disks?? ($65)
Any help is appreciated, thanks.
ASKER
* No, there are not any USB devices plugged into the server, nor any storage devices (SAN etc)
* Roger that on the RAID driver
Thanks.
* Roger that on the RAID driver
Thanks.
I have the same problem and most answers say to check the RAM.
Take some modules out and see what happens.
My problem seems to be the raid controller though.
And yes, you need the raid controller drivers to get the install going (F6)
Take some modules out and see what happens.
My problem seems to be the raid controller though.
And yes, you need the raid controller drivers to get the install going (F6)
ASKER CERTIFIED SOLUTION
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ASKER
I found the utility and was able to resolve the issue.
Microsoft Technet article.
Windows Server 2003 cd does not have the RAID driver so that is why it cannot see the disk array.