mchenry2677
asked on
Excel 2010 Right Click Problems
I'm experiencing a strange problem in Excel. It doesn't matter if I open an existing workbook or create a new workbook, the same problem exists.
Here's the problem: When I Right Click in a cell in the workbook absolutely nothing happens. However, if you Right Click on the ribbon (or generally anywhere outside of the actual sheet), the Right Click works perfectly and brings up the appropriate menu.
**Note: Right Click works perfectly if you open Excel in Safe Mode.
The Environment:
- Win 7 Pro w/ SP1 x64
- Office Pro 2010 x86
Here is what I've tried to fix it:
- Rebooted PC
- Ran a Repair on office
- Uninstalled Office, ran Ccleaner, and Reinstalled Office
- Tried the VBA fix listed at this website: http://answers.microsoft.com/en-us/office/forum/office_2007-excel/mouse-right-click-no-longer-working-in-excel/36a5d05c-b410-4cac-98c6-86839169b950
- Disabled all add-ins (Adobe Acrobat Printer & Microsoft Lync Sharing)
I'm kind of stumped about where to go from here. I know that Safe Mode fixes the issue, but I can't find a comprehensive list of what Excels Safe Mode bypasses. I thought it might be a problem with the default Excel template, but I can't seem to find a normal.dot type of file for Excel. Can anyone give me some pointers?
Thanks!
Here's the problem: When I Right Click in a cell in the workbook absolutely nothing happens. However, if you Right Click on the ribbon (or generally anywhere outside of the actual sheet), the Right Click works perfectly and brings up the appropriate menu.
**Note: Right Click works perfectly if you open Excel in Safe Mode.
The Environment:
- Win 7 Pro w/ SP1 x64
- Office Pro 2010 x86
Here is what I've tried to fix it:
- Rebooted PC
- Ran a Repair on office
- Uninstalled Office, ran Ccleaner, and Reinstalled Office
- Tried the VBA fix listed at this website: http://answers.microsoft.com/en-us/office/forum/office_2007-excel/mouse-right-click-no-longer-working-in-excel/36a5d05c-b410-4cac-98c6-86839169b950
- Disabled all add-ins (Adobe Acrobat Printer & Microsoft Lync Sharing)
I'm kind of stumped about where to go from here. I know that Safe Mode fixes the issue, but I can't find a comprehensive list of what Excels Safe Mode bypasses. I thought it might be a problem with the default Excel template, but I can't seem to find a normal.dot type of file for Excel. Can anyone give me some pointers?
Thanks!
I would search your computer for any .xlb files and also check both of your XLSTART folders and temporarily remove any files you find in there.
ASKER
@l33tf0b - It doesn't appear that Skype has ever been installed on this PC. Also all Windows Updates / Office Patches have been installed.
@rorya - I renamed the one .xlb file. Both XL Start folders were completely empty, but I renamed them too, just to be sure.
Still no luck.
@rorya - I renamed the one .xlb file. Both XL Start folders were completely empty, but I renamed them too, just to be sure.
Still no luck.
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ASKER
@l33tf0b - I haven't looked into installing x64 Office... I've read that it's buggy at best. And yes, it does appear to effect all user profiles.
@rorya - I didn't think to check for an alternate startup folder.
The more that I work on this machine, the more things I find that aren't exactly right. I have decided just to replace her machine with one of my spares. Thanks to both of you for your help.
@rorya - I didn't think to check for an alternate startup folder.
The more that I work on this machine, the more things I find that aren't exactly right. I have decided just to replace her machine with one of my spares. Thanks to both of you for your help.
also do you have the latest service packs / office updates from windows?