vsindelic
asked on
Outlook 2007 Your Out of Office settings cannot be displayed, because the server is currently unavailable. Try again later
I am having problem with one user. She is using outlook anywhere and she is trying to use out of office but she is getting this error. I was researching a lot and nothing is helping.
When I use from her outlook test email autoconfiguration in log tab I see next:
AUTODISCOVER GET SETTINGS BEGIN
5628 0x00573D5F 04/05/12 12:51:44 SMTP=name@domainname.com
5628 0x00573D5F 04/05/12 12:51:44 Autodiscover to https://domainname.com/autodiscover/autodiscover.xml starting
5628 0x00573D5F 04/05/12 12:51:44 Autodiscover to https://domainname.com/autodiscover/autodiscover.xml FAILED (0x80040113)
5628 0x00573D6E 04/05/12 12:51:44 Autodiscover to https://autodiscover.domainname.com/autodiscover/autodiscover.xml starting
5628 0x00573D6E 04/05/12 12:51:44 Autodiscover to https://autodiscover.domainname.com/autodiscover/autodiscover.xml FAILED (0x80040113)
5628 0x00573D7E 04/05/12 12:51:44 Local autodiscover for domainname.com starting
5628 0x00573D7E 04/05/12 12:51:44 Local autodiscover for domainname.com FAILED (0x8004010F)
5628 0x00573D7E 04/05/12 12:51:44 Redirect check to http://autodiscover.domainname.com/autodiscover/autodiscover.xml starting
5628 0x00573D7E 04/05/12 12:51:44 Redirect check to http://autodiscover.domainname.com/autodiscover/autodiscover.xml FAILED (0x80040113)
5628 0x00573D8D 04/05/12 12:51:44 Srv Record lookup for domainname.com starting
5628 0x00573D8D 04/05/12 12:51:44 Srv Record lookup for domainname.com FAILED (0x8004010F)
5628 0x00573D8D 04/05/12 12:51:44
AUTODISCOVER GET SETTINGS END
when I go in powershell:
[PS] C:\Windows\system32>get-we bservicesv irtualdire ctory | fl
InternalNLBBypassUrl : https://server.domainname.local/EWS/Exchange
.asmx
Name : EWS (SBS Web Applications)
InternalAuthenticationMeth ods : {Basic, Ntlm, WindowsIntegrated}
ExternalAuthenticationMeth ods : {Basic, Ntlm, WindowsIntegrated}
BasicAuthentication : True
DigestAuthentication : False
WindowsAuthentication : True
MetabasePath : IIS://server.domainname.lo cal/W3SVC/ 3/ROOT/E
WS
Path : C:\Program Files\Microsoft\Exchange Server\Clie
ntAccess\exchweb\EWS
Server : server
InternalUrl : https://server.domainname.local/EWS/Exchange
.asmx
ExternalUrl : https://server.domainname.com/EWS/Exchange.asmx
AdminDisplayName :
ExchangeVersion : 0.1 (8.0.535.0)
DistinguishedName : CN=EWS (SBS Web Applications),CN=HTTP,CN=P rotoc
ols,CN=server,CN=Servers,C N=Exchange Administr
ative Group (FYDIBOHF23SPDLT),CN=Admin istrative
Groups,CN=domainname,CN=Mi crosoft Exchange,C
N=Services,CN=Configuratio n,DC=domai nname,DC=
local
Identity : server\EWS (SBS Web Applications)
Guid : d9329550-ce21-4e76-8b6b-ca bf43a5396f
ObjectCategory : domainname.local/Configura tion/Schem a/ms-Exch
-Web-Services-Virtual-Dire ctory
ObjectClass : {top, msExchVirtualDirectory, msExchWebServices
VirtualDirectory}
WhenChanged : 4/4/2012 3:41:02 PM
WhenCreated : 3/12/2012 9:28:52 PM
OriginatingServer : server.domainname.local
IsValid : True
Exchange is 2007, server 2008 r2
Thank you for all your answers.
When I use from her outlook test email autoconfiguration in log tab I see next:
AUTODISCOVER GET SETTINGS BEGIN
5628 0x00573D5F 04/05/12 12:51:44 SMTP=name@domainname.com
5628 0x00573D5F 04/05/12 12:51:44 Autodiscover to https://domainname.com/autodiscover/autodiscover.xml starting
5628 0x00573D5F 04/05/12 12:51:44 Autodiscover to https://domainname.com/autodiscover/autodiscover.xml FAILED (0x80040113)
5628 0x00573D6E 04/05/12 12:51:44 Autodiscover to https://autodiscover.domainname.com/autodiscover/autodiscover.xml starting
5628 0x00573D6E 04/05/12 12:51:44 Autodiscover to https://autodiscover.domainname.com/autodiscover/autodiscover.xml FAILED (0x80040113)
5628 0x00573D7E 04/05/12 12:51:44 Local autodiscover for domainname.com starting
5628 0x00573D7E 04/05/12 12:51:44 Local autodiscover for domainname.com FAILED (0x8004010F)
5628 0x00573D7E 04/05/12 12:51:44 Redirect check to http://autodiscover.domainname.com/autodiscover/autodiscover.xml starting
5628 0x00573D7E 04/05/12 12:51:44 Redirect check to http://autodiscover.domainname.com/autodiscover/autodiscover.xml FAILED (0x80040113)
5628 0x00573D8D 04/05/12 12:51:44 Srv Record lookup for domainname.com starting
5628 0x00573D8D 04/05/12 12:51:44 Srv Record lookup for domainname.com FAILED (0x8004010F)
5628 0x00573D8D 04/05/12 12:51:44
AUTODISCOVER GET SETTINGS END
when I go in powershell:
[PS] C:\Windows\system32>get-we
InternalNLBBypassUrl : https://server.domainname.local/EWS/Exchange
.asmx
Name : EWS (SBS Web Applications)
InternalAuthenticationMeth
ExternalAuthenticationMeth
BasicAuthentication : True
DigestAuthentication : False
WindowsAuthentication : True
MetabasePath : IIS://server.domainname.lo
WS
Path : C:\Program Files\Microsoft\Exchange Server\Clie
ntAccess\exchweb\EWS
Server : server
InternalUrl : https://server.domainname.local/EWS/Exchange
.asmx
ExternalUrl : https://server.domainname.com/EWS/Exchange.asmx
AdminDisplayName :
ExchangeVersion : 0.1 (8.0.535.0)
DistinguishedName : CN=EWS (SBS Web Applications),CN=HTTP,CN=P
ols,CN=server,CN=Servers,C
ative Group (FYDIBOHF23SPDLT),CN=Admin
Groups,CN=domainname,CN=Mi
N=Services,CN=Configuratio
local
Identity : server\EWS (SBS Web Applications)
Guid : d9329550-ce21-4e76-8b6b-ca
ObjectCategory : domainname.local/Configura
-Web-Services-Virtual-Dire
ObjectClass : {top, msExchVirtualDirectory, msExchWebServices
VirtualDirectory}
WhenChanged : 4/4/2012 3:41:02 PM
WhenCreated : 3/12/2012 9:28:52 PM
OriginatingServer : server.domainname.local
IsValid : True
Exchange is 2007, server 2008 r2
Thank you for all your answers.
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ASKER
Update Info:
This is a problem for all users not just one.
This is a problem for all users not just one.
ASKER
Thank you.