Solved

Outlook 2007 Your Out of Office settings cannot be displayed, because the server is currently unavailable. Try again later

Posted on 2012-04-05
3
732 Views
Last Modified: 2012-07-05
I am having problem with one user. She is using outlook anywhere and she is trying to use out of office but she is getting this error. I was researching a lot and nothing is helping.

When I use from her outlook test email autoconfiguration in log tab I see next:
AUTODISCOVER GET SETTINGS BEGIN
5628      0x00573D5F      04/05/12 12:51:44        SMTP=name@domainname.com
5628      0x00573D5F      04/05/12 12:51:44      Autodiscover to https://domainname.com/autodiscover/autodiscover.xml starting
5628      0x00573D5F      04/05/12 12:51:44      Autodiscover to https://domainname.com/autodiscover/autodiscover.xml FAILED (0x80040113)
5628      0x00573D6E      04/05/12 12:51:44      Autodiscover to https://autodiscover.domainname.com/autodiscover/autodiscover.xml starting
5628      0x00573D6E      04/05/12 12:51:44      Autodiscover to https://autodiscover.domainname.com/autodiscover/autodiscover.xml FAILED (0x80040113)
5628      0x00573D7E      04/05/12 12:51:44      Local autodiscover for domainname.com starting
5628      0x00573D7E      04/05/12 12:51:44      Local autodiscover for domainname.com FAILED (0x8004010F)
5628      0x00573D7E      04/05/12 12:51:44      Redirect check to http://autodiscover.domainname.com/autodiscover/autodiscover.xml starting
5628      0x00573D7E      04/05/12 12:51:44      Redirect check to http://autodiscover.domainname.com/autodiscover/autodiscover.xml FAILED (0x80040113)
5628      0x00573D8D      04/05/12 12:51:44      Srv Record lookup for domainname.com starting
5628      0x00573D8D      04/05/12 12:51:44      Srv Record lookup for domainname.com FAILED (0x8004010F)
5628      0x00573D8D      04/05/12 12:51:44      
AUTODISCOVER GET SETTINGS END

when I go in powershell:
[PS] C:\Windows\system32>get-webservicesvirtualdirectory | fl


InternalNLBBypassUrl          : https://server.domainname.local/EWS/Exchange
                                .asmx
Name                          : EWS (SBS Web Applications)
InternalAuthenticationMethods : {Basic, Ntlm, WindowsIntegrated}
ExternalAuthenticationMethods : {Basic, Ntlm, WindowsIntegrated}
BasicAuthentication           : True
DigestAuthentication          : False
WindowsAuthentication         : True
MetabasePath                  : IIS://server.domainname.local/W3SVC/3/ROOT/E
                                WS
Path                          : C:\Program Files\Microsoft\Exchange Server\Clie
                                ntAccess\exchweb\EWS
Server                        : server
InternalUrl                   : https://server.domainname.local/EWS/Exchange
                                .asmx
ExternalUrl                   : https://server.domainname.com/EWS/Exchange.asmx
AdminDisplayName              :
ExchangeVersion               : 0.1 (8.0.535.0)
DistinguishedName             : CN=EWS (SBS Web Applications),CN=HTTP,CN=Protoc
                                ols,CN=server,CN=Servers,CN=Exchange Administr
                                ative Group (FYDIBOHF23SPDLT),CN=Administrative
                                 Groups,CN=domainname,CN=Microsoft Exchange,C
                                N=Services,CN=Configuration,DC=domainname,DC=
                                local
Identity                      : server\EWS (SBS Web Applications)
Guid                          : d9329550-ce21-4e76-8b6b-cabf43a5396f
ObjectCategory                : domainname.local/Configuration/Schema/ms-Exch
                                -Web-Services-Virtual-Directory
ObjectClass                   : {top, msExchVirtualDirectory, msExchWebServices
                                VirtualDirectory}
WhenChanged                   : 4/4/2012 3:41:02 PM
WhenCreated                   : 3/12/2012 9:28:52 PM
OriginatingServer             : server.domainname.local
IsValid                       : True

Exchange is 2007, server 2008 r2

Thank you for all your answers.
0
Comment
Question by:vsindelic
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 17

Accepted Solution

by:
pjam earned 450 total points
ID: 37813852
Sorry, I don't have an answer.  We have a bout 7 or 8 users that experience the same thing.  Our Exchange is outsourced and when they upgraded to Exchange 2007 from 2003 I thought the problem would go away, but no.
Those users can however set OOO at webmail, so is not so critical.  We have raised help desk tickets and no happiness there either.
I have seen this oposted at EE many times, i have yet to see an answer that would help us, since we have no control over our Exchange Servers.  We have 8 and it may only be one of them, haven't nailed that down yet.
0
 

Author Comment

by:vsindelic
ID: 37813869
Ok, just this when I go through owa out of office assistant is working. I was reading a couple of articles from this site and saw that someone managed to solve this so I thought that I am making somewhere mistake. I'll wait on answer.

Thank you.
0
 

Author Comment

by:vsindelic
ID: 37816505
Update Info:
This is a problem for all users not just one.
0

Featured Post

Get 15 Days FREE Full-Featured Trial

Benefit from a mission critical IT monitoring with Monitis Premium or get it FREE for your entry level monitoring needs.
-Over 200,000 users
-More than 300,000 websites monitored
-Used in 197 countries
-Recommended by 98% of users

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Background Information Recently I have fixed file server permission issues for one of my client. The client has 1800 users and one Windows Server 2008 R2 domain joined file server with 12 TB of data, 250+ shared folders and the folder structure i…
A couple of months ago we ran into an issue that necessitated re-creating our Edge Subscriptions. However, when we attempted to execute the command: New-EdgeSubscription -filename C:\NewEdgeSub_01.xml we received an error indicating that the LDAP se…
This tutorial will walk an individual through the steps necessary to install and configure the Windows Server Backup Utility. Directly connect an external storage device such as a USB drive, or CD\DVD burner: If the device is a USB drive, ensure i…
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
Suggested Courses

615 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question