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Citrix web interface requires launch.ica every time.  how do you stop this

Posted on 2012-04-05
Medium Priority
Last Modified: 2012-04-07
Every time we launch the web interface for Citrix Xenapp it prompts with "do you want to open or save launch.ica from"

Can this be set somehow so it is automatic?
Question by:J.R. Sitman
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LVL 23

Expert Comment

by:Ayman Bakr
ID: 37814188
Is your Web Interface server?

What do you mean by "launch the web interface"? Do you mean opening your web browser and navigating to your Web Interface?

Author Comment

by:J.R. Sitman
ID: 37814203
When I go to and log in I get the Desktop application.  When I click it I get the launch.ica.  see attachment
LVL 23

Accepted Solution

Ayman Bakr earned 1200 total points
ID: 37814291
Check this article which resolves the issues with IE 9:

specifically go to the workaround section where you need to disable ActiveX filtering and add the web site to the trusted sites (or Local Intranet) zone.
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Author Comment

by:J.R. Sitman
ID: 37814421
The Citrix online plug-in soilved the problem.  I have 40 computers I need to get set up.  So all I need to do is run the plug-in on each and I should have no problems?
LVL 23

Expert Comment

by:Ayman Bakr
ID: 37814938
What online plug-in you are referring to?

If this resolved your issue then test it on a couple of other PCs to confirm the resolution - then yes by all means deploy it for the rest.
LVL 24

Expert Comment

by:Dirk Kotte
ID: 37815375
the the webinterface creates the launch.ica for you.
it contains the nessesary informations to start the application you clicked.
the article from Mutawadi describes how to download and use the lainch.ica with the Citrix-client engine without asking the user.

it is not an error - only a security restriction within some browsers or OS that can be tuned.

Author Comment

by:J.R. Sitman
ID: 37815919
@mutawadi, The plug-in refered to in the article

Author Closing Comment

by:J.R. Sitman
ID: 37820310
thanks.  FYI the speed of the new Citrix is TERRIBLE.  I hope there is a solution.

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