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Adobe installation

Posted on 2012-04-05
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Last Modified: 2012-04-06
I am running  windows 7 and internet explorer. When I try to download the lates Adobe flash player updat I get an error message saying "cannot contact reliable source"
Pls advise on solution.

Thanks
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Question by:dingodjango
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Expert Comment

by:John Hurst
ID: 37814829
Are you installing Flash from Adobe.com?  

If you are using the Adobe site (not some other third party site) and it won't install, go to the Adobe support site and look up "uninstall Flash". Uninstall Flash from your computer, restart and install it again.

Be sure to use (at least right now), Internet Explorer 32-bit and Flash 32-bit. Do not mix 32-bit and 64-bit at all.  .... Thinkpads_User
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John Hurst earned 2000 total points
ID: 37814832
Here is a good Adobe link to test what you have installed

http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html

... Thinkpads_User
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LVL 98

Expert Comment

by:John Hurst
ID: 37815728
Thank you, and I was pleased to assist. .... Thinkpads_User
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