Solved

Can't open MS Excel (2007) files by clicking on icons

Posted on 2012-04-06
3
491 Views
Last Modified: 2012-08-17
User is running Windows XP and MS Office 2007.  When she double clicks on Excel files, either locally or on a network drive, Excel opens up with a blank screen instead of opening the file. Most, if not all options are greyed out.  The only way the user can open Excel files right now is by first opening Excel and then browsing to the file and opening it that way.  Anyone know of a fix?  I checked the hide/unhide and it is greyed-out.  I also unchecked the "Ignore other applications" in Tools>Options.
0
Comment
Question by:tenover
  • 2
3 Comments
 
LVL 93

Expert Comment

by:John Hurst
ID: 37816569
Try doing a repair of Office 2007. Open Word or Excel, go to Trust Center, Privacy options, and check (select) "Download a File Periodically from Microsoft". Now go to Help and run Diagnostics.  When complete, make sure Office 2007 is up to Service Pack 3 and fully patched.

If that does not work, try uninstalling Office completely, restart and then resinstall Office (Full, not Typical), add service packs and patch.

See if either approach helps you. .... Thinkpads_User
0
 
LVL 17

Expert Comment

by:Anuroopsundd
ID: 37816604
just try to login with some other user and check if it works..
0
 
LVL 17

Accepted Solution

by:
Anuroopsundd earned 500 total points
ID: 37816615
if it is working on the same machine with different user then

login with the user having issue
delete the below registry key
then logoff and login back the user.. it should be fine then

HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Excel\
0

Featured Post

Master Your Team's Linux and Cloud Stack!

The average business loses $13.5M per year to ineffective training (per 1,000 employees). Keep ahead of the competition and combine in-person quality with online cost and flexibility by training with Linux Academy.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Introduction This Article is a follow-up to my Mappit! Addin Article (http://www.experts-exchange.com/A_2613.html), it was inspired by an email posting I made to EUSPRIG (http://www.eusprig.org/index.htm), I will briefly cover: 1) An overvie…
Do you use a spreadsheet like Microsoft's Excel?  Have you ever wanted to link out to a non excel file on your computer or network drive?  This is the way I found to do it!
The viewer will learn how to use a discrete random variable to simulate the return on an investment over a period of years, create a Monte Carlo simulation using the discrete random variable, and create a graph to represent the possible returns over…
Graphs within dashboards are meant to be dynamic, representing data from a period of time that will change each time the dashboard is updated with new data. Rather than update each graph to point to a different set within a static set of data, t…

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question